Yes HearingReviews of yeshearing.com

I found not having to make several trips to a Hearing Doctor was one of the first steps I reslly appreciated. I have used Octicon Hearing Aides for about 7 years. I wouldn’t want to even try a different brand. I put them in the mourning and forget them. Many a time I have forgotten I have them on and lay down to take a nap or go to bed at night, turn over on my side and realize I still have my Hearing Aides in. The Yes Hearing staff have been wonderful, including a surprise call yesterday just to check in on me. Thank you, I feel “taken care of”.

I purchased my hearing aid back in 2022 I believe. I started having an issue with them about 3 Months ago. I reached out to Yeshearing and a virtual appt was setup and executed. The Audiologist determined the receivers needed to be changed out. John from Customer service reached out and assured me they would be sent out. That was this past Friday. On Wednesday FedEx delivered the new receivers. I replaced the old ones and now my hearing is nice and clear again. Fantastic Customer Service as well as great Audiologist to help you get the best performance possible. I will continue to recommend Yeshearing to all my friends and family. They are a great caring company delivering a great service.

A terrific experience. I really like the waterproof Phonak hearing aids. I ski, kayak and bike, other sports too! They perform much better for my situation than the Oticon aids. Much more powerful when needed. I am and will continue to be a Yes Hearing customer. Great service and communication! Zack

I’m hearing sound from things that I had long forgotten make sounds. They’re very comfortable to the point that I am unaware that the hearing aids are in my ears

I needed to replace my Oticon hearing aids I’ve had for 3 years. I saw Yes hearing ad on Facebook. I called them and found the price of their Oticon aids was the same I paid 3 years ago. They sent a hearing specialist to my house to conduct the hearing test, which I found to be more in-depth than the one I got from my ENT audiologist. They seem to be working better than the old ones. I’m very happy with them so far (3 months).

I had a great experience with Yes Hearing. It was especially helpful that they come to your home as I am handicapped. Everyone on staff I dealt with was very helpful. I would definitely recommend.

Couldn't be happier with YesHearing.com. I tried Yes and one of their competitors (hear.com). YesHearing was the better of the two. The customer service was superior at Yes. Adam Alexander was so great to work with. He was very responsive and always provided timely responses. The fitting procedure was with an audiologist in person and much better because of it. I ended up going with the Oticon Intent. The hearing aids work great. They come with a 3-year warranty and are insured against loss or damage over the 3 years with a deductible.

I was nervous about purchasing from an online group that was without a brick and mortar store. But I read some good reviews about Yes Hearing and decided to take a chance. And I have been so glad that I did. The salesman that contacted me (Carlos) was personal, friendly, and professional and explained how the company's processes worked. He suggested that Phonak Audeo hearing aids sounded like they would work best for me. I did some research on them and agreed with his assessment -- I called back and placed my order. Shortly thereafter I got a text from the salesman confirming my purchase (and an email) and then I received a text from a tech (Leyla) who said she would be the go-to person for any questions I had through the process. She confirmed that I would be contacted by an audiologist within a few days to set up an appointment for the hearing aid test. The audiologist (Scott) set up the appointment. He arrived right on time, conducted the tests and set up my hearing aids. He thoroughly explained the care and function of the hearing aids and the MyPhonak app. He also followed up with a face-time phone call two weeks later to see how. I've had a few questions that I've texted Leyla and she has always responded quickly. She helped me purchase an additional charger (which arrived in timely fashion) and has answered small technical questions that have arisen in my use of the hearing aids. The hearing aids themselves work perfectly (I've had them for over a month now) and the people that have assisted me in this entire process have been wonderfully helpful, polite, and timely. I recommend them highly and with no reservations!