Yes HearingReviews of yeshearing.com

The Yes Hearing company and the audiologist that worked with me both did a good job. I was pleased with their efforts and accomplishments. I am however a bit uneasy about the limited one on one support. I don't believe it is possible to correct all problems with remote long-distance support, and I'm uncomfortable with that part of the process. This company sells good products at a great price and provides excellent initial service and that is their goal. I would like to see some local affiliation with an audiologist that works with Yes Hearing at a reasonable cost that I can visit when necessary.

One of my aids did not work. It’s pretty basic stuff to test them before delivery. With that one caveat, I thought the experience was very good. Every one in the process has been pleasant and willing to please. With out responsible people your business model will not work. I was skeptical of giving thousands of dollars over the internet. Fortunately your staff helped me over come my fears each step of the way. I am pleased with the aids and glad my wife and I each bought a pair at a greatly reduced price to that of the local Audiologists.

Your salesman was great, not so sure on the product, my wife definitely needs some follow up training. the first day we left it plugged in all day, the next day the battery was dead. Is there a turn on switch on these. She has hardly warn them because she says they don't help her much, and walking sounds like shuffling through grass.

I liked having the audiologist came to my house to customize my hearing aids. Unfortunately, my first set was not working properly and had to be replaced. The service has been good during the entire process. I would have given 5 stars, except for a certain lack of continuity. I would have preferred to deal with one or two account representatives to guide me through the sale and service process. Instead, I had to repeat my concerns each time I was contacted by multiple people who did not share the same information that I had provided to previous agents. I am still within the trial period, and it is taking some time to get used to wearing the hearing aids and resolve some unusual sound issues. Answering the phone by double tapping does not work consistently. I am questioning the quality of sound from outside sources going directly into my hearing aids. I may simply change the settings to simply amplify sounds, and go back to answering the phone by holding it close to my ear.

In my time of researching Yes Hearing, I was bit skeptical, on the amount of information provided by their sales team. 30 day money guaranteed, and years of insurance for the hearing aid, sounded to good to be true. After the purchase of the hearing aid, someone reach to me, to keep me update on my purchase and follow up with on-site visit to deliver the hearing aid and place them to the patient, my father. The doctor/visitor (all included in the price of the hearing aid), was informative and knowledgeable of the hearing aid. At the end of the visit, we felt comfortable with the transaction of this hearing aid. Great customer service and great team from Yes Hearing!!!