YesglassesReviews of yesglasses.com

an faulty item received. will a replacement order be offered ?

I ordered one pair of glasses and got two; they did not fit and were not liked by the person I gifted them too. I was willing to choose another replacement but when I called the number there was no answer. I was scammed.

THEY ARE 100% THE TEMU OF EYEGLASSES. I ORDERED A MAN SIZE PAIR AND GOT SOME RANDOM CHILD GLASSES. CUSTOMER SERVICE IS A JOKE. PROMISED TO SEND THE CORRECT ORDER THEN COMPLETELY CUT OFF COMMUNICATION. SCAM ALERT!

This website is a bait and switch site. They offer a great price for glasses, then when you place your order the comeback at you with not being able to use the standard lens and try to trick you into buying 'high index' lens at an astronomical price! Much higher than you could just get them at Costco or Walmart even.

Poor quality. Product arrived damaged. Customer service was no help. Spend your money elsewhere.

Absolute scam. Do yourself a favor and don't order. Two pairs of glasses came beyond stretched like these wouldn't fit a huge man's head and the reader magnification I ordered was not even close to the correct strength. The "glass" is cheap the hinges are cheap and as readers they have extremely weak magnification. Just TRY to return them and they are so SHADY!!! Impossible scam company kiss your money goodbye

I placed an order with Yesglasses on May 17, 2025. After almost two weeks, the USPS tracking still shows “label created – awaiting item.” The company insists it was handed to USPS, but there’s been no scan or proof that USPS has the package. I’ve contacted Yesglasses multiple times and keep getting the same vague answers, with no real help. Their customer service is polite but useless. They can’t confirm where my order is, and now they’ve stopped answering calls. This is the worst shipping experience I’ve ever had. I would NOT recommend Yesglasses to anyone until they prove they can ship on time and resolve lost packages. disappointed.

If i could leave zero stars I would. DO NOT ORDER FROM THIS COMPANY! My glasses never made it to the house. They were returned to sender due to yesglasses shipping to wrong address. Not only did yesglasses not refund my money but they told me to take it up with the post office. And it took over two weeks for them to ship. Trash company.