Yes.FitReviews of yes.fit

I have been with YesFit for quite some time and have the 30+ medals to show for it. Normally I love them and highly recommend YesFit, but lately I am getting disappointed with YesFit. Some of the races I’ve been really excited to join have medals that are out of stock. I’ve been waiting quite a while for “Flock It” to come back, and now I’m pretty disappointed to see that the “Raccoon: Feral and Free” medal is also unavailable. I know I can still get a shirt—and I do like the shirts—but the medals are the heart of my collection. Without them, it feels like there’s no point in joining the race. If you do not care about the medals than YesFit may work for you. I will keep this updated if YesFit changes their supply process.

I finished two races and haven’t received anything not even a email saying that my items were shipped. I tried contacting customer service and I haven’t heard back. I check my app and all it says is that my races were completed; nothing about shipping my orders and I know I have a couple of orders that should have been shipped. What is going on?????

I am so disappointed in my experience with yes.fit. They happily took my money for the race/medal and as of today I am 6 weeks post completion with nothing to show for it. All their customer service could tell me was that the medals were "waiting on shipment". If they did not have the product, the race shouldn't have been open or the medal shouldn't have been an option. I was looking forward to future races with them, but after this experience I won't be using them again. Update 6/8/23: I'm updating my review because after reaching out for a second time the company refunded my money with zero hassle and I did eventually receive the medal I paid for. While the experience was not great, they did make it right by me.

Good service for all.

The races are great. It was better when it was free shipping. But medals are quick to get to you when you complete a race. The app and customer service SUCK. The app always seems to crash and has to reload. Whenever I reach out to customer service I am always told the problem is just me and there is nothing wrong with their app or whatever the problem is, even with screen shots of the issue. They don't credit my account when people sign up from my referral. The app won't connect to my smartwatch. It always says it does but won't track anything. I have to manually put in anything I want tracked.

I love the idea, the app and the community. You got 3 stars because I have to keep reconnecting my devices, as the app continuously drops them and I don't get credit for my running unless I manually enter it.

I am disappointed with the newer updates to the app. My friends and I sign up for the same races and we no longer have a way to see how complete each user is on the race we a currently on. This gives us motivation to get moving when other are ahead of us. We can only see in the feed but does not give percent complete.

I am sad that my fitbit doesn't seem to connect with Yes.Fit and I still have to manually enter my walks.