Yes.FitReviews of yes.fit

My first race went smoothly. Everything seemed great. Then app issues, no tracking, no race information, looks like a waste of a lot of money. I agree that Customer service tells you it's your mistake that their app and or site is having problems and I've been having trouble for days, receiving one line answers and no solution. In addition to tracking numbers that just sit. So, fantastic idea that worked once beautifully. After that, it's just been days of frustrating emails and no solution.

I signed up for membership last year and did one race. The medal was alright but it didn’t justify the cost of both the membership and the race. I was fine with just letting my membership expire, but behold; they automatically renew it and charge your credit card! There was no notice, no “would you like to renew the membership for this service you don’t use?” And there is no number to call. If I hadn’t been paying attention to my credit card statement it would be totally under the radar. When I attempted to email, I was met with an extremely rude, condescending attitude. No apology, but proud defense if their dishonest practices. I would never give a credit card to a business like this if I had been warned, and I hope this serves as a warning to others. You pay for membership and then you pay full price for everything they offer. It’s a great scam. Do yourself a favor and just set goals and rewards for yourself and leave out this greedy middle-man!

I have completed 3 races, purchased 3 rewards, upgraded my membership, and I have only received one of my rewards. I contacted customer service, and they said they didn’t have an address for me. Yet my address was showing, the rewards were marked as shipped, and the first reward showed up just fine. I am not spending another dime here until I have everything I paid for!

I still can't get my Fitbit to link up with your system!! But, I can still imput things in by hand I guess...... After a half an hour of playing with the web site and updating a few things on my phone -- we had some success! We are now talking to each other! Thank you for your suggestion Yes.Fit.

The medals are fun, but why suddenly has Yes.Fit started charging $6.00 (wow!) to mail them? I've been a member for years and never has this been done before. Also, the redesigned website as it relates to showing the races does a really POOR job of it. Constantly arrowing over is a pain. The previous design, where they showed on the screen and you could just scroll down, was much more logical. And for years I've suggested that you should be able to sort out the races you've already completed in the filters. Because it's winter, my racing has slowed down so I recently discovered all the above after not finishing a race for a couple of months. Very disappointed.

I don’t like the new set up of the app. Very hard to use and also it won’t track my activity any longer. Can’t find anywhere to refresh. At this point won’t be buying anymore coins because it’s pointless since I’m not able to log anything.

I paid for full VIP and then within a few months the price dropped. That was a bit upsetting to me. The gifts I got for joining were not very useful. Who needs a holder for a gallon of liquid? For some reason even though I wear my smart watch everyday and I know it is link with the app many times my daily activities are not logged.

The app is so slow. It may "interface" with your other apps or watch etc but it does it like its 1998. I feel like I use dial up internet whenever I use it. I push a button and then wait at least 20-30 seconds for anything to actually happen. Thank goodness the medals are nice.