Yellow CardReviews of yellowcard.io

One thing that can make you to use any Fintech app is Customer support. If you ever find a financial system site with less effort in helping and solving day-to-day issues, then be confident to move on. Yellow Card helps me whenever I get stuck. They are caring and sympathetic. Great service providers. The visionary company for our future as World; especially Africans. With your Yellow Card, you own finance.

I have had no issues withdrawing from yellow card for months now

Reviewing from Malawi. Currently pretty much the only usable option we have of this type. It is a great service and to be fair they are constantly working on upgrading it. Their tech team is a marvel sometimes only let down by their customer service team. However the following issues really need urgent attention: 1) Up to 2 whole days just to withdraw your funds even though pretty much every bank has instant transfers available 2) Completely unpredictable (also up to 2 days) just to deposit funds again when all banks have instant transfers. Using this service for anything urgent is currently impossible. 3) The KYC Verification process was an absolute nightmare that took me months and at somepoint both the local office and the online customer service just decided to stop bothering to respond to me. 4) THE BIGGEST ISSUE: I have absolutely no idea how this is a crypto backed funds transfer service. The Forex rates are absolutely horrific. No different to Western Union or all the other legacy companies, the vast majority of what you transfer disappears into thin air. We understand they also need to make money on the forex rate but this isn't it. All the issues Crypto was supposed to solve with regards to cross-border transfers remain completely unsolved which is the biggest disappointment I've had with this service. They had an amazing opportunity to disrupt the greedy legacy companies but seem to have chosen to just join them so we're still where we started, waiting for them to either improve or someone else to come along. The marketing statement "Send money across Africa, for free!" is extremely misleading at best. 5) I understand supply issues in my country will make the price higher than elsewhere to some extent however but cost of buying Bitcoin from them is literally 50% or so higher than the global price which once again puts those of us who have nowhere else to buy it exactly where we started, waiting for improvements or for someone else to come along with a proper solution. 6) Still lacks the ability for us to deposit or withdraw via Mobile Money wallets here in MW Just receiving and sending Cryptocurrencies works flawlessly but will you really have any to send if you have to buy at these prices? Other than the above, by far the best solution we have so far which in itself is a worrisome statement. Will update this in future as things hopefully improve. EDIT: Mobile money via TNM and Airtel now both added. A huge game changer via instant deposits and withdrawals

Withdraw $1020 to my MTN mobile money from Yellowcard and it’s been 3 days and nothing, they keep telling me their technical team is working on getting it running, so frustrating because this is not the first time such a thing is happening to me on Yellowcard. If I receive my funds I’m not using that thing again.

I made a withdrawal on 13 April 2023 around 11am and till now I've not been credited, the funds aren't mine I've been trying to reach them via Gmail dey keep telling me to give the more time...I woke up this morning with my client message and voice note, pls I help me

As for me, I have no problem using the yellow card. Honestly, it has been a helpful and straight-forward app to use. I am beginning to understand trends in trade. Keep it up... Keep it yellow.

These people are total scammers, once you sign up and give them your email they start sending you emails that will fool you into sending them money as adding it to your account and once you send it it's over! They just take it and don't even credit your account! Customer care service do respond but doesn't solve any problems! So please DO NOT use this app in any means, they are scammers and you should definitely delete it in your phone in case you have it installed

KYC is super complicated, after going through reviews here I think I will pass and not load my money into this. Been trying to verify my account for a whole month. Back and forth uploads fail and errors despite changing network provider and devices several times.