Donna F.
The black toner is not working in my…
The black toner is not working in my printer. The color cartridges work fine.
Response from ybtoner.comSep 4, 2026
Dear Donna Frazier, Thank you for taking the time to share your feedback with us. We’re glad to hear that you are satisfied with the color toner cartridges. We’re sorry that the black toner cartridge did not perform as expected. Your feedback is very important to us, and we will continue working to improve the quality and performance of our products. If you are still experiencing any issues with the black toner, please feel free to contact us. We’d be happy to provide technical support and help find a suitable solution for you. All YB brand ink and toner cartridges are backed by a 30-day money-back guarantee and a 2-year product warranty. We sincerely appreciate your support and look forward to serving you again. Best regards, www.ybtoner.com (844) 538-3312 [email protected]
