The No. 1 landscape design and build platform that factors your style and your property's unique characteristics to create a just-for-you design, then pairs you with a vetted pro to bring your dream yard to life.
Yardzen (yardzen.com) has 60 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
yardzen.com
Website
yardzen.com
Category
Garden & Landscaping
Location
Mill Valley, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
1. The designs did not take into account our specific asks and needs
2. The plantings suggested did not make sense to our region and shade
3. Yardzen was never able to link me up with a contractor despite multiple requests.
Zero added value. I’ve voiced my concerns to them multiple times, not great responsiveness. And only after multiple emails and zero resolution did I choose to leave this negative review
Response from YardzenSep 15, 2026
Hi Atman, thank you for sharing this feedback, and I'm sorry your experience fell short when you received your designs. It looks like it's been quite some time since we worked together, and we've made real investments since then to close the gaps you're describing.
We'd still like to make this right. I'll team will be reaching out to you directly to see if we can turn your experience around!
MA
Mari
Very disappointing
Very disappointing — not worth the money
I was extremely disappointed with my experience with Yardzen. I paid for a professional landscape design because I expected thoughtful planning, creativity, and a design that actually responded to my property and the information and preferences I provided.
Instead, the final design felt generic. There were basic design issues that I would expect a professional landscape designer to catch—awkward planting areas, seating spaces that didn’t feel properly connected to the house or each other, a lack of intentional walkways, and very little thought given to how the different outdoor areas would actually function together.
The most frustrating part is that the design honestly looks like something AI generated. It feels like elements were simply placed around the property rather than someone carefully considering circulation, sightlines, focal points, proportions, and how we would actually use the space. Our property is beautiful as is with gorgeous oak trees and natural rock outcroppings. The design actually takes away from this. It really doesn't feel like a human designed it.
I hired Yardzen because I wanted professional expertise and ideas that I wouldn't necessarily come up with myself. Instead, I’m now essentially redesigning the landscape myself and correcting problems in a design I already paid for.
I really regret spending the money. I could have designed this myself, gotten something more tailored to our property and how we want to use it, and saved the cost of the service. Based on my experience, I would not recommend Yardzen if you're looking for a genuinely custom, thoughtfully designed landscape plan.
Response from YardzenAug 28, 2026
Hi Mari, thank you for sharing this with us. We're sorry to hear your design let you down, this isn't something we take lightly. I do want to assure you that we are a team of people who truly care about creating beautiful and buildable designs. Our team will be reaching out shortly to ensure we turn your experience around.
JM
Jim M.
Terrible
Terrible. I didn’t get a call back from a single company. 0/5 stars
Response from YardzenJan 3, 2026
Hi Jim,
We’re really sorry to hear that you didn’t receive follow-up, that’s absolutely not the experience we want for our clients.
We’d love the chance to look into what happened and help get things back on track. If you could email us at [email protected], our team will jump in right away and make sure you’re supported.
MH
mark H.
Did not meet my hardscape design goals…
Did not meet my hardscape design goals or criteria. Customer service is poor. Only lip service. This is a total waste of money.
KR
Kristen
So disappointing
So disappointing - the lack of communication, the lack of follow through, failure to listen or pay attention to detail. Slap job, boiler plate. Waste of money and inordinate waste of time.