Yanwenexpress is listed under Shipping & Logistics.
Yanwenexpress (yanwenexpress.com) has 104 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Kristina H.
Your young delivery guy just tossed my product about 3 ft from my door. I snapped at him. And told him not to okay, okay me. Just stop doing that and to get the f out of here. Your people do not care about your company or your clients.
Good F.
Not knowing when my parcel finally had to come, I saw by accident on PayPal an failed delivery attampt ,not leaving any notification or attempt to deliver to any neighbors. I thought this was the first time , wrong, the fourth time they say. How can you aspect not knowing they went by to be home. Customer Service promised a new delivery attampt and stayed home for nothing and instead they have send it back to China!!!! Fools!!!
Kai
delivery driver took a picture of my mailbox from inside their car across the street and another picture of the package inside their car. It appears they never exited the car and never placed the package in my mailbox. I hope that lowlife enjoys my keychains that have no resale value. I certainly won't have an easy time acquiring more. Never had a package theft in many years living there except from something that came from GOFO express. And the driver got caught stealing packages and that one was returned many months later. I can only hope yanwen catches this employee too.
KMYR
Total backwards run delivery company run by China using outdated logistics systems so they can add miles to the last mile of delivery to make more dollars. Worst then the USPS. how long will they last wasting money or are they US government funded under the table.
MS
Horrible tracking, horrible customer service. My cat would be better at delivering packages.
Lorelie
Courier left my Atolea Jewelry graduation gift for my swimmer daughter outside of our gated apartment at night. Did not even call me. Package was stolen. Sent email to service and no reply. Tried calling all their published phone numbers, calls keep dropping or disconnecting. Even their chat function is unattended. DO NOT PURCHASE FROM ONLINE VENDORS THAT USE YANWEN EXPRESS. IT IS A SUREFIRE WAY TO BE DISAPPOINTED BECAUSE ONLINE VENDOR WILL REFUSE TO REFUND PURCHASE AMOUNT. YANWEN EXPRESS=HEADACHE.
jacob D.
Same as all the below. Their delivery service is a joke. Their deliveries doesn’t work.
Larry M.
Uses poor delivery service. Deliver driver has never complied with instructions to deliver to porch (front door). Yanwenexpress is the only delivery company that does not deliver to my covered porch. In fact they haphazardly throw package in yard even when it's raining and package of clothing or electronics is not waterproof. It's usually the same route driver, He states on tracking website that package was delivered to front door, which is not true. The proof of delivery picture is taken from inside the delivery vehicle, holding the item in hand. You can actually see the gearshift in the picture, Customer service is pretty much non existent.
