The Yankee Candle CompanyReviews of yankeecandle.com

Sono una gran consumatrice del prodotto ma ,da quando sono stati inseriti i DUE stoppini, a circa metà consumo, il vetro si annerisce nella 9na superiore . Trovo che sia un peccato a livello estetico , brutto da vedere !!!!!

Always been pleased with my Yankee Candles but the last few I have purchased have left me very disappointed and looking at other options going forward. The coconut beach one....well you couldn't even smell it and they are not coming in cheap at £28 a pop!!

I received a expensive Yankee candle for Christmas! I have noticed after 30-45 min it goes out because of wax covering the wick! Then useless… I read U can Put folded aluminum foil around top but leave air for candle to breathe. (Which takes the fun of the candle.) Years ago candles did not do this. *Yankee U Need to up your gain or loose all your business.* Ridiculous & disgusting .

Kaarsen tunnelen heel erg. Er blijft veel wax achter terwijl de lont al aan het einde is. Dit gebeurd ook als je bij het eerste gebruik de kaars een aantal uren laat branden. Gezien de prijs vind ik de kwaliteit echt slecht.

This company charges £28 for one of their candles that does NOT burn down there is barely a flame so you contact so called customer service and they do absolutely nothing apart from use an excuse of without a photo they can’t do anything so not only will they do nothing about their faulty goods they even call their customers liars you are better buying a candle that is a lot cheaper they burn down like they should, this company is an absolute disgrace faulty goods , extortionate prices and absolute zero customer service

I asked for replacement of candle, tried to tell me it how am am using it. It not please be ware of customer service, not helping when needs

Habe mir den Kalender gekauft. Die Teelichter glimmen nur. Es ist kaum eine Flamme zu sehen. Bei ca. der Hälfte der Duftkerzen im Glas war es das gleiche. Für 50 Euro von 24 Kerzen ist das auf keinen Fall sein Geld wert. Nach meiner Reklamation kam schnell eine Reaktion mit der Bitte um Fotos. Was ich sofort erledigt habe. Seit nun einem Monat Schweigen, trotz Nachfrage. Ich kann diese Marke leider absolut NICHT empfehlen.

Boy howdy, if I could give zero, I would. I made a purchase of 5 candles on January 5th, 2025 during their $10 3-wick candle sale. I purchased all 5 in my bag. I not only received no confirmation email, no order number, the order does not show under my YC account, BUT THE PAYMENT WENT THROUGH. I've tried contacting them with proof of the Paypal & my bank statement, both confirming the pending transaction. Today (8th), I received a marketing email for- guess what- "You found something special!" as the headline, and inside were candles i had "recently viewed"- IT WAS THE CANDLES I HAD PURCHASED. Why would I receive marketing email for something that I 100% purchased??? I contacted them again, with zero luck of anyone getting back. This is nuts. UPDATES: Jan 9- Got yet another email telling me to purchase the items i "viewed." I feel like i'm being gaslit at this point. Even my browser history shows pages of signing in to my account, viewing products, my bag, paypal, and order confirmation. And yet, I STILL get emails saying I should purchase the ones I viewed. Someone needs to reply back somewhere, this is getting ridiculous. All I want are the candles I purchased and be done with it. Jan 14- Finally received a message via facebook messenger after trying to connect there almost a week ago (Jan 8.) Turns out my order never went through, they let me know they voided my paypal payment, and received... a 20% off coupon for the trouble 😑 what a mess...