The Yankee Candle CompanyReviews of yankeecandle.com

I have been a buyer of Yankee Candles for years but that is changing as of right now. I bought 10 candles to have shipped to my house for our work Christmas party and upon arrival, one of the candles were broke. I have sent multiple emails to the customer service department and have received NO response back at all. I requested a replacement candle and said if needed I would send the broken one back. I work in Customer Service and to see customers issues get unresolved is highly irritating and not up to business standards. So thanks to these lousy business standards one of my co-workers didn't receive a present for Christmas and they now do know why.

i received a gift set from my husband for Mother's Day - they do not smell!!!! Tried to enjoy my "fresh laundry" scented tea lights but I was seriously disappointed - sorry honey, your gift had good intentions but they failed to deliver!