Roy P.
Terrible Personalization Service !!! Just Does Not Work !!!!!!!
Tried to personalise a candle on their website, you type what you want to say and everything is so slow to react that it jumbles up the letters and when you try and delete a letter nothing happens so you try again and BAM it’s deleted most of what you have typed. Tried several times for over an hour or so still would not work so gave up. We wanted to order 5 of these for our friends but did not work so we got some from ‘Not on the high street’. This needs sorting quickly as you expect better from such well known company. It is NOT our internet connection as we have super fast running at 68Mb/s.