Ya'lla Tours USAReviews of yallatours.com

First time in your tour. It was wonderful and the guides were wonderful, friendly and informative. Thank you Alan and Karen Guist

We loved the hotels that were chosen for us as well as being transported by the tour company to and from the airports and hotels. We did one guided tour in our 10 day trip to Greece. This was a private tour for the four if us. Our guide was very knowledgable, however, we were hoping for a less formal more interactive approach. Come to find out she usually led large tour groups and apparently was not used to be interrupted with questions. Unfortunately our final tour day she did not remember we had another location and the tour ended earlier than expected, by nearly 3 hours. We did not have our tour information with us so we thought we just went through the tour hours quicker than expected. While the tour was extremely informative we were SO disappointed we missed the final stop on our tour as we will not likely be back to Greece for awhile if ever. We loved Greece but we have so many other places in Europe we will want to visit. Everyone from the tour company was very helpful to the point of giving us their phone number to text with questions or help.

It was a wonderful tour, excellent itinerary, incredible transportation, super hotels and an awesome guide. The only issue was some of the lunch and dinner on our own food options.

Ya'lla tour of Egypt was simply fabulous. We were taken care of down to the smallest detail every step of the way. The hotels were outstanding, as were the guides. The Nile cruise was very good. The boat was very nice, the only downside was the food was marginal on the Acamar. But the real stand out was the people that Ya'lla had with us every step of the way. They were truly a cut above.

We booked the Deluxe Egypt Tour, Platinum level. It was an amazing experience! Egypt was the trip of a lifetime for me! Hotel accommodations were very good. The Acamar boat and staff were outstanding! We were grateful Ya'lla staff made us feel safe and comfortable in a foreign country. They made it easy for us to get in/out of airports, check into hotels and see the sites. We would never have seen so much of Egypt on our own. Maged was friendly and professional. Tureek (sp?) our Cairo Guide was fantastic! I cannot say enough good things about him. He spoke excellent English. He walked through every site with us and thoroughly explained what we were looking at. He was knowledgeable, able to answer any questions. He also gave us general information about Egypt and provided assistance, as necessary. Our Guide, Geoge, who took over the rest of the trip from Luxor and down the Nile was disappointing. At times, he was difficult to understand. When we were at a site, he gave us an overview of what we would see and then set a time limit and send us on our way to explore on our own. I felt we missed a great deal by not always knowing what we were looking at. No doubt he was uncomfortable with the extreme heat (104-114 Fahrenheit) but we all felt the same. I must now state the bad. The fee Ya'lla charged for our Visa and the tipping guidelines for Ya'lla employees soured us on the experience. I learned Egypt's visa is $25 and readily available at the airport. Ya'lla charged $60 per person. When we arrived the Tour Mgr. took our passports and obtained the visas within minutes. We should have been told it was an easy process and given the option to get it on our own upon entry. Ya'lla's charge of additional $35 per person is outrageous! I understand tipping is the culture of this country. However, we hired a professional touring company that should be properly paying their empployees. The expected tips to the Tour Mgr, Driver and Guides were out of line, especially as they were based per traveler and not per family. It made us feel we were supplementing the income that Ya'lla should be paying. We and the other family in our group booked our trip with Ya'lla because we wanted someone else to plan our days. We didn't want to plan anything. Ever night we met to review how much money was needed for tips the next day. In total, we paid out an additional couple hundred dollars per person. An unplanned expense on top of an already costly trip. It would be better for Ya'lla to increase the price of the tour to include tipping instead of nickel/diming us every day. On a positive note, the suggested tipping of $25 per person for cruise staff for the entire cruise was absolutely fine and well-deserved.

Tour guides, local host, hotels & tours were amazing. There was always someone to bring us to the sites and having a personal guide was wonderful. I would definitely recommend them!

Guide was very personable. Car was comfortable. Most of the tour seemed to be getting from one place to the other with little time at locations and cursory descriptions or information. Hotels were acceptable.

Ya'lla organization was good and the tour was user-friendly. The itinerary was solid and the tour flowed nicely. Iacov, our Israeli tour guide, added a lot to the enjoyable experience. The hotels were all good and the food was abundant (though not great). The weather went from the mid-80s F. at the Dead Sea to very cold and rainy (mid-40s F.) at Jerusalem and Bethlehem. A number of our people returned home sick (including myself). I would not go to Israel again in the month of March. When combining the general fatigue with a huge temperature drop, it was a set up for sickness. The direct flight from S.F. to Tel Aviv is great.