XYON Health provides hair loss solutions. Founded by doctors, XYON offers topical hair loss medication in it's patented SiloxysSystem™ gel which features time-release technology that slowly releases medication over time. It uses a concept called a concentration gradient to control how much and how quickly medication enters the skin. This is why a higher concentration can be used. This maximizes the amount of medication received by hair follicles while reducing excess drug flow into the bloodstream.
XYON Health (xyonhealth.com) has 62 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
xyonhealth.com
Website
xyonhealth.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
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The company replied to 84% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The product never worked. No change at all while consistently using it.You sent a replacement before I was even done with the first bottle and you will not let me return it. Terrible service.
Response from XYON HealthMay 19, 2026
Hi Eric, we're sorry to hear the treatment hasn't shown results yet. Results can vary by extent of hair loss, and clinical studies for finasteride typically show improvement after around 6 months of consistent use, slower or stopped shedding can also be an early sign it's working. On the return, because prescription medications are compounded specifically for each patient, they can't be returned once dispensed, this is standard across providers, which is why we weren't able to accept it back. We understand the refill timing added to the frustration, and we're happy to go over your specific plan and options with you directly. Please reach out to [email protected] so we can take a closer look.
RR
Roberto R.
Dishonest business practices and…
Dishonest business practices and dangerous side effects
"Xyon Health sent my personalized prescription last Saturday. On Monday morning, I used it exactly according to their instructions. I experienced severe tachycardia. Once I felt better, I wrote to them to report what was happening. Their response was to tell me to stop the treatment and see a doctor if necessary, explaining that 'side effects can occur' with the medication. So far, that is understandable.
However, when I asked for instructions on how to return the product, they replied that they do not accept returns. I want to warn future consumers about this company’s poor business practices: they force you to purchase a three-month supply upfront, ensuring they collect a significant amount of money from the start.
If they truly believed in the safety and efficacy of their product, they would offer a one-month trial option to see if the consumer has an adverse reaction, as I did. Be alert, because this practice seems dishonest to me. They admit in their emails that side effects are possible, yet I am now stuck with a three-month treatment that failed on the very first day, and they refuse to refund my money citing their 'policy.' Stay away from this company."
Response from XYON HealthApr 20, 2026
Hi Roberto,
We’re very sorry to hear about your experience and understand how concerning this must have been. Your safety is our top priority, and discontinuing treatment and seeking medical advice was the right step, as recommended by the XYON Experience Team.
We’d also like to clarify that we offer one-time purchase options, including a one-month supply, in addition to longer plans. This option is available during the consultation flow.
Our medical team can support with potential adjustments to your prescription. As prescription medications are compounded specifically for each patient, they cannot be returned, which is standard across telehealth providers.
If you continue to experience any side effects, please reach out to your assigned physician through your consultation portal.
NY
Naveed Y.
Did not meet the expectations
Did not meet the expectations
Response from XYON HealthApr 9, 2026
Hi Naveed, we’re sorry your experience didn’t meet your expectations. We’d like to hear more about what happened and see how we can help. Please reach out to us at [email protected] so our CX team can review your concerns with you.
JH
Justin H.
Shipped a $387 product without consent
I was also shipped a $387 product without consent. This is definitely a scam and I am surprised that more people are not complaining.
Response from XYON HealthApr 14, 2026
Hi Justin, we’re sorry to hear you received an order you weren’t expecting. We’d like to look into what happened, but haven’t been able to locate an account under the name shown on your review. Please contact us at [email protected] with your order number or the email address used for the purchase so our CX team can review the details and help you from there.
