S K.
Better get everything right the first time.
If you get your order right the first time, then it may be great. But if you need farther support such as exchange? It takes more than a month to process. And that is if you write multiple email to support to look into it. They don’t even tell you what happened, you only get an automatic reply and maybe a notification email a few days later if an action was taken place.
Response from X SuitJun 2, 2019
Hi SK We apologize profoundly for the delay as your return took some time to arrive. Thank you for your patience and rest assured that your query has been noted and will be dealt with immediately. Please check your email.