XspaceCup Reviews | Read Customer Reviews of xspacecup.com

XspaceCup Reviews | Read Customer Reviews of xspacecup.com

XspaceCup reviews

34 approved reviews, newest moderated first

Leuell Curtis J.
Sep 8, 2023
It needs to move up and down and not…
It needs to move up and down and not rotate. That hurts. I ran the battery all the way down twice and never got off.
Response from XspaceCupSep 8, 2023
Hello Curtis, Many thanks for your review, This is Edison from XspaceCup. I notice that you have ordered 3 times at XspaceCup. First of all, thank you for your trust and support to us. Regarding this poor feedback to the item XR5, it was designed as a thrust & rotate machine and yet the cons is that these two features can't not work separatelly. As for the "hurts" of it. I would suggest you to add enough lube, otherwise the long lasting stimulation on penis can really hurt. Then there's the problem of not being able to get off, I must admit that you are too persistent a man for our xr5 to satisfy. In this case, you need a more powerful machine to satisfy you, such as our XT5, a STRONG & FAST up and down stroker with multiple settings. I will offer you a special price by email for our recommendation XT5, hope you will like it and enjoy a good time with our product. Have a nice day.
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KJ
Aug 27, 2023
I initially received no tracking number
My product was delivered and works great! But I had to contact customer service several times just to get a tracking number. They should have sent it out automatically through email like any other company. I checked my inbox and spam emails, too--never got it.
Response from XspaceCupAug 28, 2023
Hello Keith, Many thanks for your reminder and sorry for trouble cause by our discount subscribe popup, Due to the similar background color and close symbol of the popup window, you may not notice our close button. We have optimized and modified the popup window in time. Regarding the tracking information for your order, we have emailed you earlier after the package was shipped and I have update you the detalis once again there, package will be deliverd as plan these days, if there is any other questions please do let me know and I will get back to you ASAP, Have a nice day.
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Richard
Aug 26, 2023
easy shopping
easy shopping
Response from XspaceCupAug 28, 2023
Thank you for your long-term trust and support of XspaceCup, we will continue to improve our website and enhance our services to make your shopping experience better.
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Steve0
Aug 24, 2023
The Site was well made and simple to…
The Site was well made and simple to Use .. Ordering was very Easy and fast ...I got immediate email confirmation and Im told its ready to ship ... Cant ask for More
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Carl W.
Aug 23, 2023
Haven’t received my order
Haven’t received my order
Response from XspaceCupAug 25, 2023
Hello Carl, Many thanks for your review and sorry for the delay. This is Edison from XspaceCup. So sorry again for the delay in your package XT10. Our packages are usually dispatched from our California warehouse. Due to the lack of stock XT10, the package was shipped from factory base in China and the transit time would be longer.Package will be delivered on this weekend and we have email you with the shipping details. We sincerely apologize for the delay and hope you kindly understand. .If you have any other questions, please don't hesitate to ask and we will get back to you ASAP. Thanks.
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Wayne M.
Aug 18, 2023
A Pleasant Transaction
What started as a small disaster ended with me becoming a satisfied customer due to the amount of personal attention and ongoing communications I was given. It is unfortunate when things go awry but it can be unbearable when there is lack of honest communication or accountability. My package encountered a setback from the beginning because I chose an item that was not in stock (I think that was the problem) but my contact, Edison, apologized profusely for the delay and assured me that things were back on track and I'd be receiving my package soon, which I did, the next day. So, almost anything can be endured as long as you're not being ignored or taken advantage of and that certainly wasn't the case in this instance, to the contrary: I received daily updates, my e-mails were answered in a timely fashion and nobody tried to make excuses or put me off. Incidentally, the items I purchased were high-quality and functioned as advertised and I'm waiting for a couple new items I just recently ordered, so, that tells you a lot. I highly recommend SpaceCup.
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Shawn W.
Aug 15, 2023
Overall not too bad
Item is a little difficult to hold in place, tends to move if not paying attention. Nice that comes with 2 sleeves but 1 is too small for me to fit in, must come with 2 for smaller guys. And item is kind of big so it’s difficult to hide from unwanted eyes
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Christopher
Aug 13, 2023
The experience was above average after…
The experience was above average after the initial lack of communication from Xspacecup pertaining to my shipment. I was never notified that the product was not going to arrive within the 7-14 days. I had to reach out to the company myself. The product itself is as described and functions well. The suction cup to attach and mount the toy does not work and is not well designed. Otherwise I would have given 5 stars.
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