Xpress Auto Transportation IncReviews of xpresstransportation.org

Was quoted a number to transport vehicle to another state. Since to I g was very important, I requested confirmation of pick up and delivery timing in advance. Thomas Scott confirmed multiple times that the pick up and delivery was on schedule with no problems. The day before pick up I asked again for driver details and hours later was told the quote jumped by 4.5X! It was typical bait and switch starting with one number and at the last minute changing it tremendously. NEVER again with this dishonest company. I am now driving my vehicle to the other state. Absolutely terrible customer service after putting writing pick up and delivery times along with quoted cost, none of which were true.

I had a horrible experience with this company and their agent Kevin Miller. We agreed that they will transport my car from Minnesota to Iowa for $250 .I n the morning of the pickup day they informed me that no driver is available to pick up my car and they have nothing to do to me. The following day Kevin told me that a driver is ready for pickup but he asked $1000 and he negotiated to $800. They never picked up my car and I had to find another company. The prices they offer are a trap and they will make you sign a contract with the fake price. The agent kept saying that they haven't charged me anything( as a justification for not picking up my car) and they are doing their best to find me a driver.They also insist that they are third party and they have no control over the driver. They don't even know if the drivers will be available at the pickup date or not. They are basically doing nothing. Kevin , however, was responsive to calls even in holidays and he was consistently apologizing for the inconvenience.

Martin was great kept up with communications got me a great price got job done. The driver he sent Yomay Gonzalez was excellent would recommend to anybody.

My experience was good as discussed. The team Jameson and Ana kept in touch with me until the car was successfully delivered. They were excellent and the car was fine. The driver was good

Martin Eden was the one helping me out and after all the ups and downs I ended up just canceling with them because I was tight up with money and the prices weren't working for me, but Martin was there trying his best and got me multiple prices, they're legit and I will be working with them in the future. He also went above and beyond so l wouldn't be charged a cancellation fee. Thank you Martin

Thomas Scott Is the best dispatch I have ever worked with.

Garbage company - Worked with Joseph Schofield who quoted me initially for 250, then changed it later to 350 when we started doing paperwork. Then as soon as my car was ready to be picked up, he couldn't get a driver for 2 days. When he finally did, the price suddenly became 700 but he guarantied that it would be dropped off by Saturday before noon. I needed the car for work so it was very important that I got it in time and I told him specifically that the ONLY reason why I chose him was because he said he could make that timeframe work. Around 2:00 PM on Saturday I called the driver who let me know that he told Joseph that he would be picking up cars in California throughout Saturday and that there was no way he was going to make that time. Joseph isn't answering my calls/texts now. Actual liars here - do NOT trust this company.

Very attentive staff, good communication and willing to help, especially Felix, an agent with whom I often work. Highly recommended