Xtreme Pro ApparelXtreme Pro Apparel is what you envy when you see other teams in their gear! We offer custom gear for a wide range of sports. You name the sport, we make the gear! Fully customizable art means unique designs made specifically for your team. Gear made by athletes means it will fit and look like it should! Competitively priced and solidly made in Colorado, USA, with outstanding turnaround times! First in the nation to offer neon glow-in-the-dark printing! We can set you up with a team store for easier ordering. We offer sample size kits, mats, medals, & belts, as well as special awards and trophies unique to your event. Large-format vinyl printing for team banners, stickers, car wraps, helmet decals, and more!
Xtreme Pro Apparel (xpagear.com) has 173 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing173 approved reviews, newest moderated first
Christopher H.
Over all not bad. The quality of the singlets is easily one of the best out there. Only issue we had was miscommunication on the time line. However they did an amazing job getting them to us SUPER FAST!!! (10 days). The design and colors are just as ordered. Over all we are very happy with them and thank them for their hard work.
Obrallam G.
Great service, very pleased with products.
Edward S.
Communication was great with everyone at Xtreme Pro Apparel as they worked thru any and all changes to get what I was looking for on my softball jerseys. Jerseys arrived quickly after final approval and I will use them again to design another jersey in the near future
Scott C.
The service was very excellent and the wrestling singlets for the girls and the boys was of very good quality and design
J G.
Overall a fair experience. Sizing does not seem to be true, asked for a sizing kit prior to ordering and got some push back (baseball jerseys). Also had an issue with pullovers we ordered that was never resolved. I followed up with the details they requested via e-mail and never heard back and just gave up. Likely will not order from them again.
Response from Xtreme Pro ApparelSep 30, 2024
It looks like this review might not be accurate. We always offer size kits and samples to everyone, so we're not sure what kind of pushback you experienced. We’ve asked for your order info to look into this, but it seems like you only provided two letters, and we don’t have any open tickets to investigate. If you’re a real buyer, we’d love to help resolve any issues. Here's a link to our customer care department: https://xpagear.zendesk.com/hc/en-us/requests/new
Kathrine M.
Great customer service. Quick and easy communication. Fast response. Correct orders. Will use again!
Matthew D.
We have trusted Xtreme Pro with our uniforms for the last few years. They put out great designs and are very responsive to design changes. Our shirts turned out great again this year!
ZP
I’ll start on a high note: the results, colors and quality are fantastic. The process to get them, not so much. We set out to create a team store for our Martial Arts competitors, since they have always requested personalized gear. Rightfully so, kids and families love showing their team spirit. I was fortunate enough to come across this company through Instagram. My true and honest feedback: The designing process all together is not user friendly + needs LOTS of development and upgrades. My original intent was to design Custom Team Baseball Jerseys, Quarter Zips, Jackets and Tshirts. *remember this* This is where the development needs to begin: There are no solid proofs, providing examples, catalogs, etc. unless you DIG per individual sport. Initially you fill out a request form select an appointment, and describe text color, item colors, placement of text, etc.. ISSUE - I was not only ghosted to my consultation appointment- after it was confirmed. I would call the number, leave voicemails and would never get replies back. The company appears to only have one line. Unfortunately, messages barely get to the designers. To add to this, none of our initial online requests had been considered nor had I received the correct online samples. COMPANY COMMUNICATES MAINLY THROUGH TEXT, however reading comprehension and follow-up and clarifying questions are seldomly asked. And after a 1 hour phone call with the designer, a week later, our proof came back as if our conversation never happened. The proof sent to me was NOTHING I had requested. Only an initial tshirt with NO LOGOS or pictures that I had sent in and provided. All that was sent to me was a simple tshirt design that could’ve been put together as a word document. * remember I had requested: Custom Team Baseball Jerseys, Quarter Zips, Jackets and Tshirts Communication could use some development too: After this call, everything was via text from 3 different numbers and people at various times. It took them 2 weeks to switch the color of socks before removing it from our team store because they never told us there was a specific quantity we had to fill for it to stay up online. However, not every item requires a minimum to order (like Tshirts or Jackets or quarter zips) Communication on deadlines is ideal when dealing with teams that have seasons. It is written at the top of the team store that processing and shipping could last an additional 5-7 weeks before its arrival. It took them 2 weeks to mention it would cost $55 to expedite my order. I keep getting bombarded to review the company even though I’ve already reviewed on Google. I now ask to please stop being reached out to about ordering wresting gear or items my team doesn’t need.
Response from Xtreme Pro ApparelSep 30, 2024
This review may not be from a genuine buyer and could unfairly damage our reputation. The claim that we don’t provide solid proofs is incorrect; we always offer free proofs for every design. As for communication with our designers, all customer requests go directly to our art department, and our artists have one business day to respond to any requested edits. The reviewer mentioned a one-hour call with our designers, which isn’t possible since our artists don’t communicate directly with customers. Our sales team handles all customer interactions. He also criticized a design for being overly simple, but everything we create is done by professional artists in Adobe Illustrator and Photoshop. Additionally, they haven't provided any order details when requested—just the letters 'ZP.' It was stated we only have one phone line, yet later, contradicting what they wrote, they claimed to have received texts from three different numbers. Our official sales line is +1 513-866-7180. He mentioned minimum order quantities, which is inaccurate; we don’t require minimums for the items he listed. Lastly, our turnaround time is 3-5 weeks, not 5-7. Unfortunately, Trustpilot allows reviews like this that don’t reflect our practices.
