Kristen H.
I found out after placing an order this…
I found out after placing an order this is part of Xyngular, a MLM. So I was skeptical. I ordered and paid for microdosing tirzepatide. The consult was underwhelming, but I’ve already been on a GLP1 for almost 2 years so I know how to use it and what to expect. However if I was new to it, there isn’t much guidance there. I had my consult on Friday afternoon. Meds shipped from pharmacy on Saturday morning. Delivery was scheduled to arrive on Monday morning however the delivery didn’t arrive until Tuesday afternoon and the meds were hot. I reached out to customer service and received a scripted reply of with a “we will escalate this and someone will reach out in 24-48 hours”. Never heard back. I called again Friday and got the same script “someone will reach out to you in 24-48 hours” which is a lie because that didn’t happen the first time. I requested my subscription be cancelled because you can’t do that online, another red flag to keep you locked into a subscription you don’t want. The rep stated she put in a request for the cancellation. I asked about a refund since the meds are unusable and unopened she said no because the meds were shipped to me and I received them so I don’t qualify for a refund. So basically I am out $200 for something I can’t use. Also the dosage is 7.35 units no clear milligram listed on the prescription. This place is RED FLAG central. I am filing a dispute with my credit card company. RUN from this MLM