Rusty B.
I would tell you to stay away from this…
I would tell you to stay away from this company. I had them for a year, and the service and information was not worth the price they charge. When I requested to cancel it renewal they reminded me the contract said 90 day notice and I was not within the 90 days so they were going make me pay for the next year $500 a month $6000!!! To that entire interaction and my request to cancel repeatedly, they offered me an additional contract which of course I declined. This entire interaction was almost 2 months long, taking me two months into the renewal contract. So they've now had one year notice to cancel my contract. In January 2024 I called to confirm they were canceling because of the year notice illustrated above. They then said that that was too soon of a notice and I couldn't cancel and they are going to continue charging me $500 a month. I put more of my own information in their system than they ever found for me.
Response from XILOSep 29, 2024
Sorry Rusty! We do have a 90 day notice required to cancel contracts. The customer service issue on the 2024 cancellation was a mistake and we went ahead and cancelled appropriately.



