ashton B.
Weekend issue!
I had an issue over the weekend, and Dayna helped me right away! Thank you guys so much!!

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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ashton B.
I had an issue over the weekend, and Dayna helped me right away! Thank you guys so much!!
Pete J.
Raine helped me very quickly to fix my WiFi problem. Great service!
Devin S.
Tionna helped me until the problem was fully resolved. It took a couple days, but she made sure the problem will be fixed with my WiFi. Thanks to her I have WiFi! Thank you Tionna -Devin
Derrick D.
The associate was great, very knowledgeable, very pleasant and helpful. An excellent asset to the xiber team!
Sarina
Thank you! Appreciate the fast fix
Response from Xiber LLCAug 5, 2025
You are so welcome, Sarina! Thank you for your patience while we assisted. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Brennon S.
Raine was great! Very kind, patient and helpful. Went above and beyond to make sure my problems were fixed right then and there!
Response from Xiber LLCAug 5, 2025
We love to hear that, Brennon! Thank you for taking the time out of your day to leave Raine a review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Juerong C.
The internet is so bad, literally lagged every minute. Can’t even play a full YouTube video. For 60 dollars a month, at least provide something that can function.
Response from Xiber LLCJul 8, 2025
Hello, I do apologize for any service issues you are experiencing. I was unable to locate any ticket history for you. I did locate a potential address for you though, and when we checked, there were no devices connected and it was showing a password error in the logs. A text message was sent to you, please follow up with us as soon as possible so we can assist in resolving your issue. Thank you.
Carroll S.
Amy, my technician, made it great. The router was missing so she created a temporary name for me so I could get online immediately. She said a technician would bring me a new router so I can get online with that. I am very impressed with the customer service!!!! Thank you.