Xiber LLCReviews of xiber.net

It was very helpful! Took awhile for them to get back to me after my initial inquiry, but the assistance was smooth sailing from there.

Literally the only reason I have them is because my townhouse complex bundles them with our rent. I’m literally ONE step away from just getting Xfinity again and paying extra. I’ve been without reliable internet for almost 3 days and it’s getting unacceptable

They were very responsive and helpful in getting things figured out!!

Benjamin helped fix my problem very quickly and efficiently

DO NOT USE XIBER!! We have been without internet for 2 days, and the customer service experience has been absolutely unacceptable. We've had tech support fix outages late at night before, but now we're being told we have to wait until 8AM- completely contradicting past service experiences. To make matters worse, customer service has been rude, dismissive, and professional. We were put on hold multiple times, only to have the call disconnected. The representative Jim, was particularly unhelpful and condescending, making an already frustrating situation worse. He made sure to talk to us like we don't have any idea what internet is. Reliable service and respectful customer support should be a given with any provider. Unfortunately, Xiber has failed on both fronts. If you're considering this service, be prepared for inconsistent policies and poor treatment from support staff.

Went beyond on the call of duty very helpful and professional!

Benjamin was great! He was able to fix my issue by just resetting my router. Fast service, and kind.

Benjamin was Very helpful and attentive and had my issue solved quickly