Xiber LLCReviews of xiber.net

Xeiber ran new lines through my yard. I patiently waited several months to have yard repaired. They came out and tossed hay over the deep ruts. They did nothing to level the problem at all.

Service is very unreliable unless you bring up the frequent and regular outages for tv and internet. Our apartment management was sold a bill of goods. Promises were never fulfilled. Response to phone calls doesn't happen, silence reigns supreme when complaints are made. Simply put, Xiber is not ready for prime time. Their trump card is a slick sales pitch, then they just dissapear when customers discover they arebthe ones left holding the bag.

The internet is so bad, literally lagged every minute. Can’t even play a full YouTube video. For 60 dollars a month, at least provide something that can function.

Literally the only reason I have them is because my townhouse complex bundles them with our rent. I’m literally ONE step away from just getting Xfinity again and paying extra. I’ve been without reliable internet for almost 3 days and it’s getting unacceptable

DO NOT USE XIBER!! We have been without internet for 2 days, and the customer service experience has been absolutely unacceptable. We've had tech support fix outages late at night before, but now we're being told we have to wait until 8AM- completely contradicting past service experiences. To make matters worse, customer service has been rude, dismissive, and professional. We were put on hold multiple times, only to have the call disconnected. The representative Jim, was particularly unhelpful and condescending, making an already frustrating situation worse. He made sure to talk to us like we don't have any idea what internet is. Reliable service and respectful customer support should be a given with any provider. Unfortunately, Xiber has failed on both fronts. If you're considering this service, be prepared for inconsistent policies and poor treatment from support staff.

the worst internet provider i have ever had in my entire life.!!!! forced by apt. complex to purchase.... super slow connection speed WHEN it is working.... service has been down 10 times in 5 months... this last outage is now over 20 hours in length.... poor customer service.... $60/mo. for 24 megs download speed.... pitiful.!!!!

This company is dog water their internet service goes down 24/7 and they say they have a technician out working on it then 24 hours later still no Internet do yourself a major favor and avoid these people like the plague most unreliable and scummy isp I've ever seen

Forced to use this service by my apartment. Can't get access to the router to adjust my own settings. The service is spotty, and I don't even get the 1Gbps bandwidth. I've been emailing with customer service for weeks and no resolution yet. Paying extra for not even getting the minimum bandwidth they offer. I am hardwired and have not been able to get more than 100mpbs. The service has disconnected my work laptop more times than I could count.