Tom K.
Very patient and helpful
Very patient and helpful, Benjamin ran an update for our router that appears to have ironed out speed/stability issues and stayed in contact through the troubleshooting process

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Tom K.
Very patient and helpful, Benjamin ran an update for our router that appears to have ironed out speed/stability issues and stayed in contact through the troubleshooting process
Kat L.
I could use the chat feature and didn’t have to wait long for someone to help me. It was a real human and not a chat bot and I was able to get my issue resolved quickly.
Gabby S.
Benjamin was super helpful, quick and charming. Fixed my wifi issue with no problems since and now I don't hate xiber!
Dwight V.
I was told by the representative that they would look into the matter and they were very prompt and professional and I'm very satisfied with their service they fixed the matter.
Dion B.
Awesome service from Benjamin!!
Francesca
Got the help I needed from a knowledgeable source
Cole L.
Benjamin was real helpful and friendly. He gave me advice on how to situate my wired connection since I wanted ethernet from the living room to the office.
Craig B.
Benjamin was IT support for me as well as the first person I talked to through Xiber. for me from initial start up of the service, I have never had such knowledgeable and competent support from previous internet providers. I’m excited to try the service for the first time and know I will be good hands if I run into any problems in the future.