Kat
Benjamin was very friendly helpful
Benjamin was very friendly and helpful, and kept me up to date on the status of my internet connection.

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kat
Benjamin was very friendly and helpful, and kept me up to date on the status of my internet connection.
Roman W.
Benjamin was the most helpful representative for any company I’ve ever talked to. Been locked out of my favorite video game for 4 days with no solutions on the internet and he fixed it within 15 minutes.
Response from Xiber LLCJan 22, 2024
So glad Benjamin was able to assist you quickly! Thank you for leaving us a review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Gavin E.
This company is dog water their internet service goes down 24/7 and they say they have a technician out working on it then 24 hours later still no Internet do yourself a major favor and avoid these people like the plague most unreliable and scummy isp I've ever seen
Response from Xiber LLCJan 3, 2024
Hello Gavin, I am sorry to hear about your experience with the service so far. I did an extensive search for any ticket with your name, but I was unable to find anything. Please contact us as soon as possible as we would like to assist you in resolving your issues. You can call us at 888.609.0681, text 317.316.3257, or you can chat in to our Xpert Team at xiber.com. Thank you.
Shane H.
Today Benjamin helped me with my internet and got a hotspot started for my and my gf who needed it for college. We are waiting for a modem. Great help getting us set up for now.
Consumer
My experience was very nice! The guy went step by step on how to get my wifi back working after being out for a week and helped under 10 minutes.
Damion
Fixed my issue immediately
paria T.
Benjamin is very supportive person. He helped me to fix my connection problems with patience and kindness. I really appreciate you for having such a great team.
LeVente B.
Forced to use this service by my apartment. Can't get access to the router to adjust my own settings. The service is spotty, and I don't even get the 1Gbps bandwidth. I've been emailing with customer service for weeks and no resolution yet. Paying extra for not even getting the minimum bandwidth they offer. I am hardwired and have not been able to get more than 100mpbs. The service has disconnected my work laptop more times than I could count.
Response from Xiber LLCJan 3, 2024
Hello LeVente, I do apologize for the speed issues that you were encountering. I do see that we had a tech visit for you a few days after your feedback. I have sent you a text message to follow up to see how things have been going. Please feel free to reply to us there with any questions or concerns. Thank you.