ComcastReviews of xfinitymobile.com

The worst mobile service. They hang up on you when they know they suck. They have been trained to do so. The whole internet is full of negative reviews. Phone never works. I keep calling them from hubbys phone, i have to turn on my data to send messages that are attachments. Cant make calls or send sms. Changed sim cards ,3 times. Restart phone constantly. They blame the phone that they gave me amd want me to deal with lg.

I do not recommend any type of Apple Product alone or associated with Xfinity. I have had one of the worst experiences within two months. I will never go back to Apple. Constant issues with there iphone 13 series. Many attemps at trouble shooting, sent to Lansing and was told they worked on my phone (replaced parts etc), xfinity said the store did not do any work and just replaced it, was told that someone else was using my phone information, bounced around multiple times between both xfinity and AppleCare. Constantly loosing calls and messages. Apps Constantly stopped working etc. Buyer beware.

Xfinity mobile is the worst carrier I have ever dealt with. I could go on for days about what happened. They don't even deserve a 1 star but it made me pick a star before letting me type. I told the lady I wanted a supervisor 3 times and she hung up on me after I had already been waiting for 50 minutes. I wish I wouldn't have bought phones through them. It's been the worst time of my life. As soon as I pay these phones off I'm out. Makes me sick how terrible the service has been

Xfinity won’t release my number to switch carriers because there service sucks. I changed to a different carrier and apparently they gave us the wrong pin to release my number now they won’t give me a pin over the phone saying I have to visit a store. Stay away from xfinity they are garbage.

Recently purchased my iPhone 13 Pro Max ( Sierra Blue), with Fed Ex’s two day delivery 🚚 my iPhone was here as advertised two days. Activation process is fairly easy and fast. Not too mention Xfinity Mobile operates on the Verizon Network makes for 5G and a overall great 📱 with the new A15 Bionic chip! Plus affordable plans starting at $15 a month and you can keep your existing number. I would recommend them to anyone who has xfinity internet service.

If you contact support there is a good chance they will tell you that your issue will be resolved after either 2 or 24 hours. They like those numbers. They are just trying to get to the next customer. Has happened to me 9 times in the last 6 days.

I tried Xfinity mobile for 3 months. In these 3 months I was forced to live off of exclusively wifi when using my phone. I live in Denver, and despite this being the biggest city in Colorado, I rarely have phone service, let alone data. Even outside of Denver my service never improved. I have dropped numerous calls with Xfinity mobile. Sometimes I will get 3G, which is already painfully slow, but most of the time I have no data at all. I am now on a different service, but want to stop anyone from trying Xfinity mobile. Xfinity mobile could be free and I would still recommend trying anything else.

Xfinity Mobile "Customer Service" Sucks. I called them about how to stop daily nuisance calls and ended up in a Live Chat with an agent [In India?] who helped me with that but also offered additional help that I really didn't ask for. I think this is called "bait & switch" in business parlance. The agent promised to save me up to $40 on my monthly telephone bill if a changed my landline phone number to a mobile line. When asked if I can still use my landline telephones and fax machine, he promised "absolutely". THAT TURNED OUT TO BE A BIG LIE ! To make matters worse, I was hustled into accepting a new smartphone which would cost me nothing if I use it for 24 months. That amounts to a 24-month contract even though the agent denied it. The whole chat turned into one big lie and presumably the agent responsible will be rewarded for selling another phone to someone who didn't want it or need it. All by the lure of saving some bucks. The agent's name was R**ku. I will not accept delivery of the phone and have the package shipped back to Xfinity unopened. That should cancel the contract.