ComcastReviews of xfinitymobile.com

My Motorola phone will not allow me to unlock it. I have paid whatever I am supposed to pay. I will pay them $100 if they will unlock my phone, just please whatever you do don't hurt my phone with an upgrade!! I tried to click on every option in settings to see if there is a way to unlock the phone. I stumbles on something that was well hidden and when I clicked on the option to unlock my phone, it seemed to go on the fritz. It said I had to pair it with another device to unlock. I paired it with my Roku TV. It processed it for 20 minutes. It had a bunch of options to click on: classic300s, Living Room TV, Govee-, TV Samsun, and so just nonsense. Then you tap on it and it does nothing. All I want in my phone to be unlocked, just give me my phone. It is innocent. It is good.

I wished i could’ve give them a zero don’t let them brag you take xfinity Mobile plan you will regret it . There is nothing good about that one connection is suck I always take unlimited plan .with them after 2 days they will tell you already use most your GB my plan was for only 45 my ended up 76 , 70 if they feel like your about to pay less then a month they add more money to make sure you pay the same and when i complain why they added credits for to reduce it every months was a battle with billing and after I left they are still charging my card Save yourself some trouble not them . Horrible company . I am now paying two companies for my phone cause they won’t stop charging me . I got discount they took it back and charged me I ll have to change my card number as soon my bank is open

I don't like Xfinity when you lose your phone they give sim card in the store on Amazon or eBay you would have to call the company that's why like consumer cellar at&t because if lose simcard always go to at&t or best buy and for consumer cellular you can always go to target or Walmart to get sim card if you lose your phone And costumers service at Xfinity long wait on the phone which is outrageous

I have had xfinity mobile for 7 years now I have loved it up till now here is what I got for trying to upgrade my iPhone… I took off work three days in a row cause it kept getting delayed and you have to sign for it.. Then the day fed ex came my husband signed for it and said this box is extremely light. I picked it up and yes it was very light so I took a video of me opening the box and guess what no phone— only a SIM card and activation paper and the tissue. What???? So I picked up the phone and called right away I was told they would send me an email in 24-48 to send the info video description etc… we’ll here it is after 10 total hours of being on the phone I finally get my email and what do I have to do oh yes now I have to file a police report days later was told it was not about the showing I didn’t get it it was about filing the report in other words they are claiming it on their insurance I paid the deposit and won’t get this back till case is closed.. I have three days to turn in report this is kinda sounding like a scamming process

I got the unlimited plan with xfinity mobile found out it is NOT unlimited it is 20 gb. I found out when xfinity mobile sent me a message saying I used all 20 gb on my unlimited plan .

Worst Service. I ordered the iphone they send it to wrong address however it is still showing in my account and they are not able to correct it. Everytime I call them they take 2 hours of time and then no outcome. Really frustrating.

Xfinity customer service made an outbound call to me asking me to signup for a mobile phone service plan by activating a line. I told I am using a locked T mobile phone and that I am not eligible. The agent asked for my IMEI number and told me my device is compatible to use with their network even though it was locked to T Mobile and that I could use their service. My phone could not be activated with Xfinity because it was locked and Xfinity began billing me for 1 month saying I failed to cancel the activation request and that I had to pay them for using their service. I had not used their service rather was on T Mobile, yet they continue to say the charge is valid. I wish to dispute this bill and it possibly falls under a class action lawsuit where other consumers may have faced the same thing.

One of the worst customer service. They loot the money from your account whenever they get an opportunity. I called them and cancelled my X fit into mobile account and the call got ended abruptly, they are still charging my credit card for months. I felt like, i was ditched