Cameron S.
Slow boat from China
The Vendetta Oxblood Black was preordered in Nov. of 2021. Mailing label created Dec. 28th. Still stuck in Hong Kong 20 days later no update. Xeric support is sorta helpful sending canned replies. Have 30 days to file for lost item. Not holding my breath, Not a happy camper. Filed for lost watch. ROUTE protection refunded the purchase price only. Still like the idea of Wandering hour hands.
Response from XERIC WATCHESFeb 11, 2022
Hey Cameron, So sorry to hear about the tracking issues. I'm glad Route was able to assist you. They've been a great addition to the site since 2020. That was a rough year for international shipments. It's rare to have the international shipments go missing, but sometimes things get stuck in customs or returned to sender for a variety of reasons. It's still possible you will receive it. If you have additional questions or need shopping assistance in the future, reach out anytime. We're here to help.



