XERIC WATCHESReviews of xeric.com

I have 4 Xeric watches. The last two took too long to get to me, I ordered them in April with an understanding that one would be released in October. I received both in early January. The Timeline Retro watch is beautiful but the movement will not work well if the power reserve is low. If low, the flyback mechanism will get stuck between 55-59 minutes... I have Breitlings, TAGs, Longines and watches from the smaller watch makers. Xeric is a decent watch but they need to improve in many areas.

My watch hasn't arrived yet

Xeric watches are nice/unique…That being said they are a horrible company. I had preordered a watch in May that I was supposed to give as a Xmas gift. It was supposed to come in October…Out of nowhere they push it back. I just now received it today in January which doesn’t help me out at all. I would think twice about buying anything from them. If you can’t deliver on time do not take preorders!

I purchased 2 watches from Xeric through Watches.com. The Vendetta X was weird but kind of a cool watch so I got it at a discount. The case got scratched on the unit and they told me to contact the repair place they work with. After a month of "lost" emails and no responses I called them today to find out that they do not have these cases in stock and probably won't ever get them in stock. So along with that the other parts are also not available so the watch is basically unable to be repaired. What was a cool watch I was happy to own is now damaged and I cannot get parts for it after about 2 months. Very disappointed in this and I don't think I would buy another watch from Xeric knowing this now. Its too bad because there was the Inverter 2 that I was going to purchase but for now I think I will have to pass.

Bought Retrodrade watch. Wait time was 6 months and I was supposed to receive the watch in August but after numerous follow ups I eventually received it in October. But that's not it. The watch was defective and had to return it at my expense (they would only offer $60 credit for their own website only). Then I was told that they don't have any of those watches so will have to again wait for weeks for new stock. All in all terrible experience and poor and arrogant customer service. Beware and avoid!

only care about pushing the sale. no post sale support. lost money on this one - buyer beware.

Early backer of the Timeline Retrograde here. Been waiting for this baby for many months, shipping finally started in mid-June and I spent many a week refreshing the tracking-sites in anticipation. It finally arrived yesterday and, wow, what a major kick in the nuts. The watch itself LOOKS as advertised, the finishing on the case and dial are pretty good except for some really misplaced writing on the caseback which is not level at all, like not even close. Never seen that before, not even on $50 dollar cadisens from AliExpress. The movement is what it’s all about of course, and it delivers… sort of, except for the datewheel, like what were they thinking, I wasn’t sure it was gonna be as bad as I had heard before I saw it with my own eyes and, yeah, it’s pretty damn bad. The movement itself feels brittle as well, you can only set the time forwards, doing it the other way risks damaging it. This makes me kinda nervous to set the time at all, like, if you miss the minutemarker you’re aming for when setting the time, you have to go forward another 24 hours again to get it right which is annoying. I’m also worried about the serviceability of this thing as the movement is heavily customized. But the worst part about this watch BY FAR is the bracelet. The buildquality and QC of this bracelet is like it came straight from TEMU like what the f***. The watch is made to be permanently on a bracelet and the bracelet feels like it came straight off a casio from the 90’s. Unbelievable how a watch that will retail for $1200!!!! Get’s shipped with such bad quality. Even though I only spent $699 as an early backer, I still don’t feel it was worth it. Xeric also has a habit of neglecting reviewers inputs and customers concerns by not addressing them at all or waiting until it’s too late to cancel an order. They have no customer service at all (that I can find anyway) and I wish I never fell for their clever marketing tricks. Stay away and spend half the money on almost any other microbrand watch to receive tenfolds value for money in return as well as above and beyond customer service, quality control and community. I highly recommend Zelos or Henry Archer for example. Xeric makes really cool watches with cool and fresh ideas and designs, but man do they fall short in every other department. Edit July 9: Xeric tried to have trustpilot remove my review for being «defamatory». Luckily trustpilot is an actually trustworthy site and they denied their request. This comes to show that, not only do they underdeliver on their watches, refuse to listen to complaints or answer customers concerns, but they go out of their way to actively silence criticism. Keep that in mind if you contemplate buying something from them.

Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätte informieren können und man umtauschen kann wenn alles unberührt sei. Finde ich für den Preis sehr unkulant.