James S.
Easy to work with
Easy to work with. Both from a end user and from Tesla's end per the Supervising tech. Called Xcare gave them my list of issues, scheduled appointment via app. Took vehicle in. Tesla determined faults, sent estimate and received approval same day.Tesla did repairs. Notified Xcare and received corporate CC number, remaining balance due was $100. No issues.
Response from XCare EV Protection™Aug 20, 2020
Hi James, Thank you so much for taking the time to provide your feedback! We specifically built our claims process to work around Tesla service exactly as you described. We are thrilled to hear about your positive experience and will continue to make it better for your future repairs!