Utility supplier of electric power and natural gas service in Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin.
Xcel Energy (xcelenergy.com) has 30 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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STEPHEN K.
A dismal company providing dismal service at exorbitant prices. 14 hours and counting without electricity and Xcel is unable to provide an ETA for when power will be back on. If only we didn’t have monopolies and had a free market system.
D H.
Website is terrible. It’s as if they don’t want you to know about your bill.
daniel F.
It's so sad you get stuck with these horrible Wicked evil companies and there's nothing you can do these people want to put in a smart meter and if you don't you have to pay $16 every month but these all companies are just lying cheating these going to be thrown into a lake of fire one day and I'm glad do not go with xcel they are satanic
Jeff
Great website, easy to understand and no blocks when starting or stopping my service. Really appreciated how simple working with them was.
James
I see on the news that the new billing will increase your payment by $15 or less. My bill has been well over $100 more every month for a small 1300' square foot house. I can see why this company is forcing people to burn a camping heater in their house b/c they afford to pay this company. They have also passed their legal fees onto us as well. I am sure at some point we will be doing their building maintenance to pay them next.
Mical C.
The Most Hated Utility in the US. Anytime Xcel is involved in ANYTHING it's a ClustF$%K! They portray themselves as "customer friendly" in their public service ads, but they are criminal in their execution of their services & responsibilities to customers. They go out of their way to deter customers from switching to solar power - IN EVERY STATE THEY SERVICE. I'm a victim of this scam. One of their service tech/employees said "every solar array we approve, is that much more revenue we lose" Read the reviews from Colorado, Minnesota, etc... Contact your states PUC & Attorney General. Customers beware!!!
