XactlycorpReviews of xactlycorp.com

We implemented Xactly Incent quite a few years ago and the process was quite easy as far as implementations go. The building of the plans was light years ahead of what I had done in other products (including excel). Plus the analytics module really boosted our reporting abilities without me spending hours pulling together very granular data. All that and it plugged right into SFDC. What more could we ask for.

First implemented Xactly at a small scale company with less than 50 users which quickly scaled to 150+. The tool was nimble and the Xactly team right alongside us as we developed more complex plans. After 2 years on Express we upgraded to Incent successfully. Deja vu - just completed another implementation of Express at another up and coming organization. Very successful launch, Finance team very pleased with reporting and scalability and the Sales team is thrilled with an automated solution.

Xactly understands each customer uses Salesforce.com differently and will work with you to customize a solution to fit your needs. Your sales team will be happy with the increased visibility. If you have the data in Salesforce.com, then Xactly can work with you to pay commission on it. Moving to an automated product has freed up a lot of time that was wasted manually calculating payments through Excel. It has also allowed us to improve our comp plan and add in layers of complexity that were not possible or practical to calculate in Excel.

Xactly is a great product. While we don't use everything that it has to offer, I certainly understand why they are a leader in this industry. As an administrator, there are plenty of resources to help me learn, and I receive quick assistance when I need to submit a support ticket. I have been using the tool now, and many of the administrative pieces behind the scenes are intuitive. I would recommend Xactly to anyone looking for a compensation tool!

I have used the Xactly Incent product for the last 5 years. Over that time, there have been significant changes/upgrades to the product. They have re-designed the user interface to make the software more user friendly. This has provided the sales team a quick view into how they are performing. The ability to use the product via app on an iPad provides additional functionality for those individuals who work outside of the office in field sales. The staff is very knowledgeable and helpful. The Analytics tool provides the ability to create ad-hoc reports at a moments notice.

We have being using Xactly since a year now. Our sales team loves the s/w and we keep improving our delivery capability every 3 months. Xactly is a very customer oriented company with focus on solving real issues that sales compensation team face on a day to day basis. Our Sales team love the tool hands down. I am not a big fan of their customer support team in some cases. Tools like Analytics look good on paper but can be deceptively hard to implement.

We've been using Xactly for 5 fiscal years now. Our initial AND year-over-year implementation has always been executed with utmost professionalism and superb knowledge of the product platform. We started out in 2011 with Incent, Modeling, Analytics, and Standard Support, and are currently subscribed to Incent, Analytics, Premium Support, Objectives, and Insights. I'm not a big fan of today's "modern" user interface on Incent, espeically on the Orders screen. I like the tabular field view as opposed to customizing the search field to your specifications; I like to see everything all in one screen as it gives me a hollistic view of the entire transaction on an order item level. From an Administrative point of view, navigation is very intuitive, from setting up your system and personal preferences, to oboarding a user and setting up a sales incentive plan and routing sales documents. It's definitely a one-stop shop for all your compensation administration needs. With the right integration tools, we've managed to allow for daily automated feeds from our data source, directly to Incent, allowing Sales the opportunity to view and remedy (if need be) any comp-related issues before the month is even finalized. This breakthrough technology has been received by our sales force in a most positive manner, and I'm very happy with Incent's ability to provide us with this type of automation. I absolutely love the fact that there are monthly webinars always available before and after each scheduled version release, and allows Administrators like me to always be able to cascade new features and enhancements to my fellow Analysts and Sales Teams. I think my most favorite part of Incent is the ability to customize the report view for each Plan Role, as not all roles are the same, and it eliminates the need to see unnecessary columns, and gives a cleaner view for the end user. Their professional services team can also create any custom report or process that's not in their already-extensive libary. Their Consultants have not yet been stumped when creating complex rules that translates from our multi-faceted comp credit language. With regards to Premium Support, DEFINITELY make the investment for this level of support from Xactly as it gives you a higher turnaround rate of issues answered, and they really do prioritize you and answer your questions in a timely manner. I'm not a big fan of Analytics, but I've heard many good things from avid users during Xactly's CompCloud conference this year. With proper training and more invested time playing around and troubleshooting the build of some of the reports, I'm sure it can be beneficial to use on a regular basis. Objectives and Insights are new products for us, but we believe that they will definitely be adding value to our business. Overall, Xactly is a one-stop shop for all your compensation, plan design, and reporting needs, and we are very happy to be doing business with them.

Used Xactly since the last 8 years. It has grown substantially with a lot of product offerings. It is a tool that works great when plans have similar mechanics and easy to track. Calculation: It gets tricky when your organization has way too many plans, way too many mechanics of calculations and way many crediting rules. With any system, plans, plan mechanics (Crediting and Commissions Payout) should be thought out so that credits flow is as expected. This is critical to analytics that can be reported on. Once this is setup, Xactly works well. Reporting: It is configured well for Sales through web/mobile devices. Reporting is customizable based on plans which is great with plans that credited and paid differently. Automation: DELTA is awesome to allow for automatic data feeds from the CRM/ERP tools and also for People related data (PeopleSoft/WorkDay and other such tools). Overall Summary: People say Xactly is all about "Push of a button". In order to enable that power, every Sales Comp team should empower their processes and systems to make Xactly work with a "Push of a button". Overall a stable tool.