XactlycorpReviews of xactlycorp.com

We rolled out Xactly Incent a little over a year ago and although we had some challenges due to the complexity of our compensation model, the implementation team was extremely professional and collaborative. Our Sales Managers and Sales Representatives place high value in being able to see their performance and payouts in one central location and are increasingly motivated as a result. As an administrator I find the tool easy to customize, depending on the change that is required. However for more complex changes, the Xactly Support team can be easily reached for best practice feedback. I would like to see improved analytics as there are some limitations in the linking of data tables. Also a mid to advanced knowledge of SQL programming is required to create reports therefore leaving the average person contacting Xactly Support for assistance. Which is readily available I might add! Some tips for your Xactly implementation is to include Analytics in the scope of work and integrate Xactly into the data systems as much as possible. Keeping performance data real-time is the real key to motivation.

We have being using Xactly since a year now. Our sales team loves the s/w and we keep improving our delivery capability every 3 months. Xactly is a very customer oriented company with focus on solving real issues that sales compensation team face on a day to day basis. Our Sales team love the tool hands down. I am not a big fan of their customer support team in some cases. Tools like Analytics look good on paper but can be deceptively hard to implement.

We've been using Xactly for 5 fiscal years now. Our initial AND year-over-year implementation has always been executed with utmost professionalism and superb knowledge of the product platform. We started out in 2011 with Incent, Modeling, Analytics, and Standard Support, and are currently subscribed to Incent, Analytics, Premium Support, Objectives, and Insights. I'm not a big fan of today's "modern" user interface on Incent, espeically on the Orders screen. I like the tabular field view as opposed to customizing the search field to your specifications; I like to see everything all in one screen as it gives me a hollistic view of the entire transaction on an order item level. From an Administrative point of view, navigation is very intuitive, from setting up your system and personal preferences, to oboarding a user and setting up a sales incentive plan and routing sales documents. It's definitely a one-stop shop for all your compensation administration needs. With the right integration tools, we've managed to allow for daily automated feeds from our data source, directly to Incent, allowing Sales the opportunity to view and remedy (if need be) any comp-related issues before the month is even finalized. This breakthrough technology has been received by our sales force in a most positive manner, and I'm very happy with Incent's ability to provide us with this type of automation. I absolutely love the fact that there are monthly webinars always available before and after each scheduled version release, and allows Administrators like me to always be able to cascade new features and enhancements to my fellow Analysts and Sales Teams. I think my most favorite part of Incent is the ability to customize the report view for each Plan Role, as not all roles are the same, and it eliminates the need to see unnecessary columns, and gives a cleaner view for the end user. Their professional services team can also create any custom report or process that's not in their already-extensive libary. Their Consultants have not yet been stumped when creating complex rules that translates from our multi-faceted comp credit language. With regards to Premium Support, DEFINITELY make the investment for this level of support from Xactly as it gives you a higher turnaround rate of issues answered, and they really do prioritize you and answer your questions in a timely manner. I'm not a big fan of Analytics, but I've heard many good things from avid users during Xactly's CompCloud conference this year. With proper training and more invested time playing around and troubleshooting the build of some of the reports, I'm sure it can be beneficial to use on a regular basis. Objectives and Insights are new products for us, but we believe that they will definitely be adding value to our business. Overall, Xactly is a one-stop shop for all your compensation, plan design, and reporting needs, and we are very happy to be doing business with them.

Used Xactly since the last 8 years. It has grown substantially with a lot of product offerings. It is a tool that works great when plans have similar mechanics and easy to track. Calculation: It gets tricky when your organization has way too many plans, way too many mechanics of calculations and way many crediting rules. With any system, plans, plan mechanics (Crediting and Commissions Payout) should be thought out so that credits flow is as expected. This is critical to analytics that can be reported on. Once this is setup, Xactly works well. Reporting: It is configured well for Sales through web/mobile devices. Reporting is customizable based on plans which is great with plans that credited and paid differently. Automation: DELTA is awesome to allow for automatic data feeds from the CRM/ERP tools and also for People related data (PeopleSoft/WorkDay and other such tools). Overall Summary: People say Xactly is all about "Push of a button". In order to enable that power, every Sales Comp team should empower their processes and systems to make Xactly work with a "Push of a button". Overall a stable tool.

Xactly is a great tool for compensation. I have only been using it for about 8 months now and it is very user friendly. It can accommodate a multitude of task and calculations. Its definitely better than those long spread sheets we used to use!. Also they are constantly updating and upgrading their program to make it even better. And if you have issues or don't know how to process something the customer service is awesome and will guide you step by step to help you any way they can. Our reps love it as they can see at a glance where they are and how they are doing at any time whether on mobile or desktop devices. Xactly is definitely on the path to becoming the industry leader for sales compensation!

I am an Xactly customer since 2012 - first with a company in Boston area using Xactly Express and second with a company in the Bay Area using Xactly Incent. Both these products are amazing and I simply love working on them. More than the products, the team is Xactly is really great to work with. The team helps in the best possible way. I wish Xactly and the team great success.

Xactly is outstanding sales comp management system. we can easily able pay all our sales reps in Xactly and report pay and performance to our executives. Transparency, visibility and and error reduction is key. Thanks for making my life easier!