Wydr StudiosReviews of wydrstudios.com

I have ordered 8 pair of shoes from WYDR over the last 3 months, and had to return 2 of them due to being way too big (yes, I used their recommended sizing charts). Delivery is slow, but understandable, with long gaps in shipping status due to international transport. Making a return is even slower, however - It’s been nearly a month, and I’m still waiting on my 2 refunds, and tracking shows they were received 3 weeks ago. Of the 6 pairs I kept, while comfortable, the first pair of red Mary Jane T-Straps I bought scratched terribly during the first wear, which was completely indoors on carpeted surfaces, worn for just 2 hours. I bumped one shoe against the other and it ripped off a chunk of the “leather”. Disappointed, as these are very expensive shoes, but stuck with them because it’s been more than 30 days since I received them, and hoping the others hold up better.

I bought three pairs of shoes (my first order through them). One pair arrived in about 10 days, and the other two took about three weeks (which I thought was a little long). The quality of two of the shoes was great, but one not so great - I will have to go to a bootmaker to have them repaired (the strap with elastic is not strong enough). I did write to the company with feedback, and after replying to my initial email, they said they would be in contact - and they haven't yet (that was 2 weeks ago). It is hard to buy shoes online when you can't try them on, so it is really annoying when you don't get something you are extremely happy about - especially when they are expensive shoes. I may order from them again, but I will look for other options too before I do.

I ordered the Blondie pointy toe shoes in black/gold and burgundy. I normally wear a size 9/9.5, and when I ordered that on Wydr, they were massive. They claim to have "hassle free returns," which was a lie. Upon emailing customer service, they said that I can return the shoes, but they sent me a return label that did not have my information (incorrect name, incorrect address) in the return field. When I told them this, they said that they use fake names for "confidentiality reasons." I argued with them back and fourth, and I poined out how sketchy this process was, but it was pointless because I was clearly getting the same (very clearly AI) responses back. Twice, customer service said that they sent me a new return label and to check my spam folder, but it was not there. They never sent it, and they lied. I eventually caught the attention of their social media department, which was clearly a real person, and they just sent me the fake-name return label too. I realized that this was going nowhere, and I had no choice but to send $200 worth of shoes back with a fake return address and hope that I got my money. I then ordered a size 8, and they were still too big! My boyfriend is a size US 10 men's and they fit him perfectly. I realized that I would need to use that same fake name return label, so I returned them again. I ordered the size 7s, and they fit great. The Blondie pointy toe shoes are advertised as adjustable--wrong. If you try to make the two buckles tighter, the strap just drags on the ground, and no, you can't just cut it without damaging the shoe. The sling back is not adjustable, and it should be. I realize that this trust pilot review is going to get the same response from Wydr saying "we're so sorry to hear about your experience. Please contact our customer service team" and nothing will ever change. Shoes look great otherwise, except I had to go two sizes down from my normal size.

The shoes look good. I was worried they might look low quality but they don't, they're made from good materials. And they are actually wide enough for my feet, hallelujah! No more foot pain from trying to squish into 'wide fit' shoes that are barely wider than normal and being told they'll stretch. Really happy I tried these.

I've ordered 3 pairs of shoes and some socks from Wydr so far, but I've yet to wear one pair and the socks. The shoes I have worn were comfortable right away. I wore the Iris Clog Mary Janes to a wedding and danced until the last song with no problems. The Mia Wedge Slides are *chef's kiss*. When I did have an issue with delayed international shipping, Wydr's customer service was responsive, helpful, and friendly, giving me the impression they truly cared about my experience. As a girly with wide and girthy (high arch) feet, I typically carefully read reviews before purchasing shoes. With Wydr, it's refreshing to have so many options available. Given the numerous styles, I'm excited to order more shoes!

I originally order a set that unfortunately didn’t fit me. I started communicating with the support team to arrange an exchange. They answered all my question and every email I send. It was smooth transaction they send me the ones I wanted and OMG!!! I’m in love with this sandals. Beautiful color and extremely comfortable. They got a for life customer for sure 🙂. Thank you for everything.

I have trouble finding comfortable wide width shoes, plus I seem to have lost 1/2 size and didn’t know what size to buy. I decided to write to the company to share my measurements along with emails letting them know what size is take in other brands. Their recommendation was spot on. The shoes fit amazing right out of the box and are comfortable right out of box. Shipping takes awhile unless you upgrade your method. So far I’m completely happy, plus I get lots of compliments on them.

The most comfortable shoes ever. Perfect width.