WuffesReviews of wuffes.com

Prompt response with clear understanding of request made.

My boy, who is 12 was really slowing down. His hips were hurting. Even though he is old he still has the spirit of a pup but couldn’t play the way he did when he was young. He still tires out quicker than when he was a pup but the improvements in his hips has been amazing. He is running and playing tug of war with his dad. It has been worth every penny just to see his happy little self again. I can’t thank you folks enough.

Update: After I wrote this review, Wuffes tried to get it taken down. And they said they would offer me a one time special circumstance 50% refund. They said their 100% satisfaction guarantee doesn’t apply to products purchased with a discount code. Not an awesome at to run a business or foster trust with customers. Original review below: Wuffes does not honor the 100% satisfaction guarantee. This company is definitely doing some less than above board business. I ordered the free trial of the Hip & Joint treats, I purchased the add on item of the Daily Probiotic at a one time discounted price. My dog would not eat the treats and I contacted the customer service to inquire about the 100% satisfaction guarantee and asked for a refund of the Probiotic. 1. They initially said no refund, since I received a free trial item with the paid item. 2. Then after a second email they said they could offer me a 35% refund and that they 100% satisfaction guarantee only applies to using products for 90 days. 3. I told them I would try the product for 90 days and then ask for refund. They then informed me I would only get a 50% refund and 50% store credit at that point. I told them I was reporting them to the Better Business Bureau. 4. They then offered me a 50% refund. I asked why I could not receive the full refund as started in their guarantee? 5. I was then told I would not get any refund since I purchased the product at a discount. This company has shady practices and I had to report the purchase as fraud to get my money back and also reported them to the Better Business Bureau.

I ordered the free trial plus an additional bottle of Wuffes Advanced Hip & Joint Support for Large Breeds to help my dog with his arthritis. I started him on the supplements and within a few days, he started having diarrhea. The diarrhea progressed over a day from just once to non-stop bloody liquid diarrhea. I took him to the emergency vet and he was diagnosed with severe pancreatitis. Obviously I discontinued the supplement. When he was all better, I started to try the supplement again. He started having diarrhea immediately again. Something in this supplement did not agree with my dog, but Wuffes does not stand behind their product and will not offer a refund unless I gave the supplement to him for 90 days. I went back and forth with the customer service and they only offered a 30% refund and refused to offer me a full refund for a product that almost killed my dog and cost thousands in vet bills. My dog is very healthy and has a strict diet that doesn't vary. I know the supplement caused his illness. I don't think asking for a full refund is out of the question. One of the bottles was not even opened. Wuffes says there's a no fuss warranty and 90 day guarantee, but if the product causes a reaction, they won't offer a full refund. I'm sure people will buy this thinking they can just try it and return it under the warranty, but you can't get your money back.

I purchased the Multi-Vitamin for my Furbabies. I have tried different kinds of Multivitamin and they didn’t like them. Wuffes was a hit! They get excited when I give them their vitamin. Their health improved. They have more energy and act like pups again. I’m so thankful I found Wuffes! Their customer service is great. They are very helpful and respond in a timely manner.

I let an order go through and didn't realize that it somehow got switched to small breed. I sent an email, and they got the order stopped, got the large breed size, and even gave me a discount. So easy and so kind!!! Thank you a million times over!!

I am excited about wuffes. My dog suffers really bad allergies and I have just about tried everything. Through careful research I stumbled across this company. I was offered a free bottle which means they really back their product. Although my dog has not use the product long I am excited to see the results. Also the ordering process was so easy.

Before purchasing a container of hip joint supplements for my pup Wuffes sent a free sample. I was shocked that the free sample was a dull 30 day supply. My very picky pup will not eat any supplements unless mixed in with food so was shocked when he gobbles the wuffe down! There was no doubt I had to get them. My vet loved the ingredients on the back and I feel good about giving my boy a good product. At 8 years old he has no joint issues yet but wanted to start him on these as a preventative. I definitely recommend these chews!!