WTSmediaReviews of wtsmedia.com

I was disappointed. I received my CD's and they look beautiful but in my computer none of the ISCR, EIN or track information ended up on the CD. Just track #'s and Unknown Artist. Also, I know there is a allowance for over/under runs, but it is still disappointing when I ordered 100 cd's and only receive 90. I talked with customer service and showed them the box, fully packed with only 90 CDs in it. They refunded 10% which is fine. In regards to them not showing data on media players, they asked me to send back two to investigate why the track data did not play. They sent me a screen via email later showing that the data displayed fine in their test. I have now tested it on multiple devices. The songs do play fine, but will only display track data in the cars I tested, but on 5 different PCs. 1 Macbook, 1 Mac Pro and one Xbox One, none of them displayed track data (names, EIN, ISCR Codes, song titles, etc). The music plays fine on all players, but the only place that shows the track data was in a car, but not on a PC, Mac or computer based players. In summary, I wouldn't recommend WTS with small CD-R CD orders if display data when inserting in a computer is important to you. WTS states, 'it is not with the CDs, but the players you are using' but with only 3 displaying (cars only) of 11 different players, I disagree.

While I have noticed that the quality of WTS packaging has become better than it used to be, the cover is still not as glossy and does not match that of DiscMakers. The price is better and the sound quality is great. My customers want great sound quality and the best price, and this is why I still opt to use WTS for printing their CDs. I'm a graphic designer/photographer who helps local music artists with their album covers and up to this point, I have only used WTS for the work I've received. I love the customer service and I feel we have a good relationship. I have not have any trouble with my orders and everything has been fine, but recently, I have been approached by a few musical artists that want the same quality packaging as DiscMakers. They have high gloss UV Coating and I am not sure if WTS offers that yet. If not, then perhaps I have not been clear with what I want in my orders. That's really the only thing that is a negative for me. Other than that, everything else is fine.