Darren Y.
Just don't subscribe
Count me among the people who was charged exorbitant fees from a misleading subscription and then they make it as hard to cancel as humanly possible
The Wall Street Journal is listed under Media & Information.
The Wall Street Journal (wsj.com) has 362 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Darren Y.
Count me among the people who was charged exorbitant fees from a misleading subscription and then they make it as hard to cancel as humanly possible
Tony T.
What a bunch of low life dishonest editorials standards No Standards No Morals simply scum of the earth. Is this what you show your kids your disgusting human beings
Chris J.
WSJ will increase the subscription prices without any communication sent to the customer and will not process a refund 'per their policy'.
Steve S.
Good offer initially and then without notice I was billed $50 for 1 month. When I called to inquire, they informed me it was an introductory offer and there was nothing I can do except cancel and still be charged $50. Congratulations WSJ, you screwed me out of $50 Why would I trust anything they print with unscrupulous business practices.
Robert
I subscribed to the Wall Street Journal about a month or so ago. we have had no paper delivered at least 6 times. The delivery person does not answer her phone or return calls. The call center is in Mexico which makes them difficult to understand. All they do is say i'll credit your account Getting very frustrating.
Filipe
Writes paid ads for Intel disguised as actual articles/news (that read like an ad for Intel).
M H.
I gave a gift subscription to a friend. WSJ put the wrong name (the name of someone I do not know) on the mailing label. I had to call 4 times to get the name corrected. Customer service admitted the mistake but had no explanation and never apologized. WSJ would not send my gift recipient a note in the mail advising of my gift. They only send email confirmations and my gift recipient does not want her email shared. I will not give another subscription to the WSJ. Extremely poor customer service.
ERIC L.
I was scammed in the same way as others have described. After several months at a low price, they increased my subscription without informing me. When I contacted them, they referred to their subscription policies. Do not trust their low-price subscription scam.