The Wall Street Journal is listed under Media & Information.
The Wall Street Journal (wsj.com) has 362 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Lee Z.
Scammers who won't let you cancel their service without calling. Then they purposely make you wait on hold. Scammers. I don't trust anything coming from the WSJ anymore seeing as how they are a scam company.
Dan
They are liars. I called them to cancel the subscription. They tried to offer me the cheaper services I denied. They said it was canceled. But I was charged again this month! I took a look at my account there was no cancellation notice! They do the cancellation through phone calls to rip out of customers.
Delton C.
S-C-A-M What ever you do, don't subscribe to the WSJ. They won't let me cancel. The Australian customer service number does not work.
Kate
Do not sign up for a membership - it's impossible to cancel. There's no way to cancel online, so you have to call numbers and they'll re-route you 3 times to different departments that all claim they cannot process the cancellation. Such horrible customer service that I won't read the journal again even if it's free.
Radu V.
I subscribed for $1/month. I was charged three times the $1 during the first week, but, it was $3, so didn't give it much thought. Today I got a message from my banking app saying a transaction was unsuccessful due to low funds. When I checked it out it was WSJ trying to charge me $28. Pissed, I went online to cancel my subscription ... but what do you know, you can only cancel your subscription if you call a number. No way to do it online. What?! What if I don't own a phone?! Useless anyways, the number seems disconnected. So no way to cancel my subscription from this scam service.
Karen K.
I would not give them a star if I could. They are a total scam company and just charge even when you try to cancel. DON'T even do a trial with this company, you will completely disappointed. WORST COMPANY AND CUSTOMER SERVICE EVER!!
Chris A.
THESE GUYS ARE SCUMBAGS!! You will not be able to read any content without a subscription and God help you if you give them payment information. You would think a 'popular name' journal like this would be above the scam that they run. IMO you're much better off using a journalism service that doesn't steal from your bank account like highway robbers and cares little about accountability and integrity.
János H.
I wish there was a way to give them ZERO stars. The cumbersomeness of their subscription cancellation method makes them a scam.
