The Wall Street Journal is listed under Media & Information.
The Wall Street Journal (wsj.com) has 362 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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CHARLES
WIFE AND/OR I SUBSCRIBED FOR FORTY YEARS. ALTHOUGH THEY ARE STILL CONSERVATIVE-LEANING, IT IS QUITE OBVIOUS THAT THEY DISLIKE PRESIDENT TRUMP. IT GETS RIDICULOUS, SOMETIMES. SO WE CANCELLED RECENTLY. WE CAN READ THE HEADLINES, THEN GET LESS-BIASED INFO ELSEWHERE.
Tim S.
wsj thinks im a bot lol cant access any articles at all even on a new ip and after using ccleaner... all other websites work fine and i started several large it companies so i probably know what i am doing.. and its an issue on your side
Andy B.
I tried to subscribe to the Wall Street Journal (online digital only subscription) yesterday and my checking account was debited $8.56 for the first month's subscription. But when I tried to access the digital content the website said my subscription had expired. I tried everything with their customer service department - online chat assistant and calling the 800 number - and have had no resolution. The customer service agent with whom I spoke didn't speak much English and had trouble understanding my issue. He said he'd send a link to reset my password and never did. The customer service page on the WSJ website is useless. Options are limited and everything is circular.
Marie G.
The Wall Street Journal email e edition subscription price is too expensive. My original subscription expired but I was not notified of the increased cost that was automatically charged. I thought the WSJ had more integrity. With electronics available today, you could easily notify your customers. If a subscription is cancelled, a partial refund should be issued but is not. Shame on the WSJ.
Robert L.
I got tired of the Left Wing views. Just not worth $65 a month.
sbriscoe13
Great newspaper, terrible company. AS everyone else has said, they bait with a 'fair' price, then quickly convert you to an outrageous monthly bill and wont allow you to cancel, or make it extremely difficult to cancel. even cancelling before i was charged, they would not cancel or refund, only agreeing to stop future payments. Because they already had my billing date for today.
Daniel Mc C.
I purchased the Wall Street Journal with MarketWatch and Barron's for 5 euro to get access to a few articles. The cost of renewal each month shot up to approximately 19 euro after the first couple of renewals. It was 11 months before I realised The Wall Street Journal was chipping away at my savings. I reached out to support to try to get a refund, I even suggested credit in good faith for a few months so they wouldn't need to payout. Their response I received was cold and apathetic. I received a paragraph on The Wall Street Journal's company policies. There was no goodwill, problem solving or customer care involved. "we acknowledge that our services may not have been utilized during the active period of your subscription" "Subscriptions are based on the entitlement to access our services, rather than on actual usage." I caution others to think twice before picking up The Wall Street Journal. They likely make a sizeable income from charging inactive accounts.
Sammy M.
Too much MarketWatch clickbait -- why pay for a WSJ.com subscription and get inundated with another sites clickbait? And no way to stop it. At least on MSN.com you can block trash websites. And that's free. WSJ.com makes you pay for the trash. And no way to stop it.
