Hanna
They solved situation!
This has been resolved by company, I am happy for resault! A Deeply Disappointing Experience with Written Word Media My experience with Written Word Media has been nothing short of a disaster. This disengaged company relies heavily on AI instead of truly understanding and promoting their clients' books. The AI-produced quick images and sentences that I was expected to share on Facebook were lackluster, and their productivity was virtually zero. Their lack of customer focus was evident, as my book, which is about business and money, received inadequate promotion. Despite opting for the "promotion extra everything" package, there was nothing "extra" about it other than the price. I fail to comprehend how they have the audacity to continue providing such poor service. More authors need to start writing honest reviews. My book, titled "The Ultimate Trading Guide: Success in Trading," is an excellent read, which you can see for yourself at Amazon. However, this incompetent company clearly does not know how to promote a business-related book. While I cannot speak for other categories, I will absolutely never use this company again, and I strongly advise others to avoid doing so as well
Response from Written Word MediaFeb 18, 2026
Hi Hanna, thank you for updating your review—we’re truly grateful you gave us the opportunity to resolve the situation and that you’re happy with the result. 💛 Supporting authors (especially when things don’t go as planned at first) is at the heart of what we do, and we appreciate you working through it with us.