We build quality WordPress and WooCommerce plugins [Freemium] which have shown proven results in enhancing any business' growth and their website features. After working in the WordPress niche for 7+ years, we have handpicked our bestseller plugins for improvisation and aim to make them industry standards.
WP Swings (wpswings.com) has 788 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
wpswings.com
Website
wpswings.com
Category
IT & Communication
Location
Portland, Oregon
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ishant was pleasant to work with. He listened to my problem and delivered a solution and guided me every step of the way. Even when I jumped ahead and made an self-made mistake, he was patient with me and together fixed that issue too. Ishant also sent me additional instructions after our call to ensure my problem was fully resolved. It's the kind of customer service and technical support that used to exist in the 90s. Thank you for your help.
Response from WP SwingsAug 17, 2026
Hi Bruno,
Thank you for the fantastic review! We're thrilled to hear that Ishant provided such patient, step-by-step support and made sure everything was completely taken care of. We appreciate your kind words and look forward to helping you again anytime!
BD
Brij D.
Excellent Service & Reliable Solution
We’ve had a great experience with WP Swings. Their solutions are reliable, easy to use, and have been very helpful for our website requirements. The team is responsive, professional, and provides good customer support whenever assistance is needed.
Overall, a smooth experience with a dependable service. Highly recommended!
Response from WP SwingsAug 17, 2026
Hi Brij designstudio,
Thank you for the fantastic review! We're thrilled to hear that you had such a smooth experience with WP Swings and that our team could support your website needs effectively. We appreciate your recommendation!
SV
Stein van S.
Quick support and solution
Quick support and solution. For the chat on their website and via email. All-in-all happy with them!
Response from WP SwingsAug 11, 2026
Thank you so much for the review, Stein! We’re thrilled to hear you had a great experience with our chat and email support. We're always here to help!
JZ
Jan Z.
Great plugin and excellent support!
My experience with the WP Swings plugin is great so far (it works with WooCommerce as I expected), and I would like to say a big thank you to the WP Swings team for their quick and helpful support, even though I have only used the Lite version.
Response from WP SwingsAug 11, 2026
Thank you so much for your review, Jan! We’re glad to hear our plugin is working seamlessly with WooCommerce for you and that our support team could help out. We really appreciate your feedback and support
RE
Rebecca
Subscriptions for WooCommerce (free…
Subscriptions for WooCommerce (free version) has been a solid starting point for setting up recurring billing on our WooCommerce store — the setup for simple subscription products was quick and intuitive, and their support team was responsive and helpful throughout. The free version is a great way to get a feel for the plugin's core subscription mechanics before committing to Pro, though we did find that several things we needed — like being able to offer variable products as subscription products — merited upgrading. Overall a well-built plugin with a clear upgrade path once your needs grow.
Response from WP SwingsAug 11, 2026
Thank you so much for the detailed review, Rebecca! We’re glad to hear Subscriptions for WooCommerce gave you a solid starting point and that our support team was helpful. We appreciate your feedback and look forward to continuing to support your store's growth!
KP
Kristy P.
Avoid at all costs: deceptive practices and refund stalling
I purchased a WPSwings service under the mistaken impression it was affiliated with WooCommerce, which it is not. The same day I realized my error, I requested a refund — before ever installing or using the product. This should have been a simple, fast resolution.
Instead, I was met with pushback and pressure in their chat support. Rather than processing a straightforward same-day refund, they've dragged this out with vague promises of "checking with supervisors" and "maybe" offering a partial refund. For a $350 subscription that was never even activated, this is absurd. No legitimate company needs executive-level meetings to approve a refund on an unused service requested within hours of purchase.
This has all the hallmarks of a deliberate stalling tactic — dragging things out in the hope that customers will get frustrated and give up. I won't. As a small business owner working with limited, borrowed funds, every dollar matters, and I'm not walking away from money I'm rightfully owed for a service I never touched.
Looking through other reviews, my experience is far from unique — there are numerous similar complaints about refund battles, buggy software, and poor technical support. That pattern alone should tell you everything you need to know.
Bottom line: shady, unprofessional, and not worth the risk. Do your research and look elsewhere before giving this company your money.
Response from WP SwingsAug 11, 2026
Thank you for sharing your feedback. We would like to clarify the situation for transparency and to ensure that other customers have the correct information.
Our product pages clearly provide the relevant product information, features, documentation, demos, and support resources so customers can review the product before making a purchase. We also have a support team available to answer pre-purchase questions and assist customers in evaluating whether a product meets their requirements.
In this particular case, the purchase was made based on a misunderstanding of the product. The product was purchased without first verifying the available product information and, as stated in the review. While we understand that mistakes can happen during purchasing, this was not a technical or service-related issue caused by WP Swings.
Our support team did not intentionally delay the matter or attempt to pressure the customer. Refund requests are reviewed according to our refund policy and, where necessary, escalated internally to ensure the appropriate decision is made. We believe it is important to follow the same process consistently for all customers rather than making assumptions based solely on the timing of a request.
We encourage all customers to review product details, documentation, demos, and refund terms before purchasing. If there is any uncertainty, our support team is always available to clarify requirements before a purchase is made.
We respect every customer's feedback, but we also believe it is important that the circumstances surrounding this particular purchase are represented accurately.
Regards,
JM
JB M.
Points and Rewards for WooCommerce
We're been using Points and Rewards for WooCommerce on our website and it works well for us.
Customer service is good too.
Response from WP SwingsAug 11, 2026
Thank you so much for the feedback! We're glad to hear that Points and Rewards for WooCommerce is working smoothly for your website and that you had a great experience with our customer support team. We appreciate your support!
HL
Hélium N.
Never want to refund even if legit
Bought the plugin and tried it.
It lacked some features my client needed, so I asked for a refund regarding their refund policy.
Even if I complied with all their asking, they never refunded me. They always try to change the subject of propose to solve our issue for a new price.
Will never buy again from them.
Response from WP SwingsAug 17, 2026
Hi Hélium nc,
Thank you for sharing your feedback. We sincerely apologize for any frustration caused.
Our policy guarantees a full refund if a listed feature isn't working as intended and our team is unable to fix it. In reviewing your case, our team tried to assist you by offering custom solutions for the specific functionality your client required, which is not part of our standard plugin offerings.
We always strive to be as helpful as possible, but we understand this experience did not meet your expectations. Please reach out to us directly so we can assist you and resolve this for you.
