WP SwingsReviews of wpswings.com

I dealt with Gourabh, When I got stuck with something on the WooCommerce Ultimate Points And Rewards plugin. He gave outstanding service. He was quick to reply and solved my issue in less than a minute. Thank you and well done Gourabh!

They have false claims on their website. Plugin doesn't work, support is too rude and poor in communication. When asked for refund they become aggressive and rude. A true fake Indian company who shows promote themselves as US/UK company.

The Tech was very knowledgeable and helped me on the first try with the WooCommerce Gift card plugin

I purchased a WP Swings plugin for $116, based on their product description and assurances. After installing it, I quickly realized it did not work for my website’s needs. When I contacted WP Swings, they confirmed that the plugin could not do what I required unless I paid them extra for a custom build. I requested a refund well within their 30-day period, but they flatly refused. Instead of honoring their policy, they pushed me toward spending even more money. That left me with a plugin I cannot use and $116 wasted. Their handling of this situation feels dishonest and unprofessional. A company that advertises a 30-day refund policy but won’t stand behind it is not one I can trust or recommend. Very disappointed. UPDATE: After posting this honest review, WP Swings contacted me demanding I remove it in exchange for considering my refund request. Using refunds as leverage to silence legitimate customer feedback demonstrates unethical business practices and confirms the concerns outlined above. This review manipulation tactic shows a company more interested in suppressing honest experiences than addressing customer service failures. DOCUMENTATION OF EMAIL MANIPULATION ATTEMPTS: Below are the actual emails I received from WP Swings ( First response) From: Ishant Prasad from WP Swings (official support email) Date: 09/16/25 10:32 pm Subject: Re: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hi, We will check if this will be possible for the refund, But it seems that with this reason the refund will not work, Thanks. ( Second response) From: Mayank Verma from WP Swings (official support email) Date: 09/23/25 12:43 am Subject: Re: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello, There are some points that we need to discuss You have opened this new ticket and your query was on old ticket, so the person who was talking to you, was not aware of this . This is not any issue, its your personal request for custom work. We never even mentioned like this we support, so its your need, not even our support team said about this we do. But as I am in discussion with the team and have seen in between that you share some bad reviews on platforms, this is not good, till we are in talk. Your ticket is open and we are still open, I was about to refund, but I saw your review. So first remove all the bad reviews from all platforms, and then I will again start process and refund it. Update me once done Thank you ( Third response) From: Mayank Verma from WP Swings (official support email) Date: 09/23/25 02:11 am Subject: Re: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello, As I said, the team will not approve the refund till reviews are removed, so please remove first then only I can talk to them. If we will not refund, you can do it again, but this process takes time and after approval also it take 12-24 hours to come amount So we cant let reviews stay that much, please remove asap first Thank you (Fourth email response) From: Mayank Verma from WP Swings (official support email) Date: 09/25/25 01:01 am Subject: Re: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello, It's been days, and you have not removed the review, so I think you don't want to proceed with the refund, as this harms our work and as I promised you, if you remove it instantly or change to positive, I will refund it for sure. Thank you ( Fifth response) From: Gourabh Singh from WP Swings (official support email) Date: 09/25/25 01:03 pm Subject: Re: Re[2]: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello Frederick Please try to understand, in order to get the refund processed, in this case, we need to submit the proof to our management that the review is removed, which in turn will notify the accounts team to process the refund. But the refund will surely be processed once the review is removed. We are asking for this step only to get the refund processed. Waiting for your kind confirmation. Regards (Sixth response) From: Ishant Prasad from WP Swings (official support email) Date: 09/25/25 10:30 pm Subject: Re: Re[2]: Re[2]: Re[2]:Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hi, We understand your frustrations, but as we are ready to process the refund and have discussed this with the team, So please update us when you remove the reviews, and we will instantly refund it to you without any further delay. I'm looking forward to your positive response. Thanks. These emails prove WP Swings is holding my $118.43 hostage until I agreed to remove honest reviews. This systematic manipulation reveals deeply unethical business practices. Avoid.

I had a problem with the plugin so i checked for support, luckily Gourabh was there to help me! Customer support helped alot.

Gourabh was quick, courteous and knowledgeable! He solved my issue in just a few minutes. It's always so nice to be able to just reach out to a support team when an issue arrives instead of waiting 24-72 hours for a ticket to be answered with "please send these two things" and then you wait another day and they say "please send this over" -- Gourabh was able to help me on text chat and fixed my issue in less than 20 minutes. Incredible! Thank you so much.

Smooth experience with WP Swings.

I came across WP Swings when looking for a plugin that could handle multi-layer pricing for my online training/learning products in conjunction with WooCommerce on my WordPress site. Subscriptions for WooCommerce did the trick. It's a simple installation and setup, doesn't overburden with technical language, and effectively does what it says on the tin. I've been very pleased with the product and the tech support available, that I decided to upgrade from the free plugin to the Pro version, to add greater flexibility to my growing business.