WP SwingsReviews of wpswings.com

I was literally coerced by the team to leave a 5 star review in order for them to provide basic support when their plugin had an error with the Key. The next time I asked for help, they said that the feature did not exist in their plugin & suggested I literally send them money to make that a new version update.

Quick response. Great support

Very powerful and effecient plugin for my WP site. Tons of really useful features and really simply to use even for a complete novice who's making their own website for the first time like me. The customer service is excellent and they respond quickly. Can't recommend enough

We are happy with the result but we the terms used like id and password used in the chat brings confusion. PLease use use the same words.

my issues was quite technical but i was solved eventually and i am really happy about it..

I purchased the **RMA Return Refund & Exchange For WooCommerce Pro** plugin from WP Swings. On their site, they state that if you face issues within 30 days, you can raise a ticket and they will work to resolve the problem, and if they’re unable to do so, they will initiate a refund. I did exactly that: I bought the plugin, tested it, and encountered numerous bugs. I created a clear overview of the issues and explained that I am **not** interested in going through every single bug one by one with their team – I am not their plugin tester. I simply requested to cancel the subscription and get a refund, as per their own policy. Despite this, I’ve been asking for a refund for a week now, receiving only new replies and no actual solution or refund. At this point, it honestly feels like a trap: you pay for a buggy plugin, report the problems, and then get stuck in a loop of messages with no realistic way to ever get your money back. ---- Update (10 December): The reply from the plugin author under this review sounds nice and reassuring, but these have been empty words. Despite multiple follow-ups and “we’re here to help” messages, I still do not have a refund – only repeated promises that it will be processed “soon”. It has now been weeks since I first asked for a solution. From a customer perspective, this feels less like genuine support and more like stalling to avoid honoring their own refund policy. I paid for a buggy plugin, reported the issues clearly, requested a refund as per their terms, and I’m still left without my money back.

Priyanshi made implementation easy. She always had a simple way to help me get the plugin to function the best for me. Thanks for your patience.

He was able to solve our problem easily and in just a few minutes.