WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
wpforms.com
Website
wpforms.com
Category
Internet & Software
Location
West Palm Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 27% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Extremely helpful, answered all my questions and pointed me where to learn more.
AN
Armīns R.
The worst forms plugin ever
It's a pity that I can't show here how the fields look when editing the form and how they look on a live page (I use Elementor page builder). While the form is being created, everything is O.K., but in the front end it looks terrible - the fields are mixed in places, and they appear not under each other, but in one line and are completely distorted.
About Reply from WPForms.
WP's response to my review completely convinced me that it is better not to use their products because:
1. Theme or plugin conflict is mentioned as one of the possible reasons. I use the Astra theme and Elementor page builder (no additional plugins installed). If WP Forms conflicts with one of the most common themes and page builder - well, no comments;
2. Support is offered and a support service link is provided. But when entering this link in the browser, it is redirected to WPForms Pro login where only those who have purchased WPForms Pro can receive support. Respectively - if I want WP Forms to correct the bugs of the free version, I have to buy WPForms Pro. I think that the comments here are also unnecessary.
3. No WPForms form styling. The default settings (WPForms > Settings > General > Include Form Styling) gives the worst result. A bit better result is when using: WPForms > Settings > General > Include No styling. Again - no comments.
Response from WPFormsSep 28, 2022
Hi Armīns,
Thank you for taking the time to leave us your honest feedback. I'm really sorry you had a sub-par experience, which certainly falls short of the high expectations we have for ourselves and WPForms. That said, open feedback is how we improve.
The a styling issue you described while embedding your form on your site is not the expected or intended behavior. We have come across a few similar issues in the past and our support team is always happy to help with these kinds of conflicts. From our experience, this conflict can be caused by one of these reasons:
No WPForms form styling:
You can check if this is the case by heading to WPForms > Settings > General > Include Form Styling. The default value is Base and form theme styling and if the other choices are selected, it is likely that some styles are not filtering through.
Theme or plugin conflict:
While our plugin is designed with the best coding standards in mind, we have come across a few plugins that automatically override our default styling which ultimately breaks the layout. We recommend creating a site backup and then following this troubleshooting guide (https://wpforms.com/docs/how-to-test-for-theme-or-plugin-conflicts/) to identify the culprit.
But most of all, we are keen on getting to the bottom of this issue, would you mind writing to us through our support form (https://wpforms.com/account/support/)? Our support team is happy to investigate deeper - I'm confident we can uncover the root of the issue and get this resolved.
Thanks!
Jared
Co-Founder, WPForms
MW
Marius W.
Great Support
Great Support! I had questions regarding CSS styling and within 30min everything was solved :)
PH
Phil
Excellent product & excellent support.
We had a problem pop up with our WPForms instance that our developers could not solve. The WPForms team went above and beyond by making a copy of our site and diving deep to identify the issue.
I don't think I've ever received such advanced support from a company. We already loved the WPForms product, but now knowing how great their support is, we will be customers for life.
Kenneth and Ralden were especially helpful.
If you are searching for a Forms product, I think WPForms is truly the best for its customization capabilities. The support is just the icing on the cake!
ST
Snezhana T.
Using WPForms is a truly time and money saving experience!
For someone as inexperienced with web design as myself, using WPForms was a truly time and money saving experience! WPForms Rock!
GS
Glenn S.
Two Reasons We LOOOOOOOOOOOOVE WPForms 😊😊😊
1. Its technology and user-friendliness are THE BEST we've ever encountered. They must have the best coders and software engineers in the business working for them.
2. We're even MORE impressed with their support. It's THE BEST we've ever encountered!
Prashant and their support team are AWESOME!
Glenn Shepard, Glenn Shepard Seminars, Nashville, Tennessee, USA
