Gábor
Korrekt a Forms
Korrekt a Forms, és rendkívűl korrekt az ügyfélszolgálat. Jó, nagyon hasznos tanácsokat kaptam! Ugyanakkor egy kicsit nehezményezem, hogy ha upgradelem a csomagokat, akkor a régebben vásárolt alapcsomag megujjítási díját is újra és újra le akarják vonni tőlem. Amennyire látom az egész eladási oldal így van erre van felépítve. Ha ez véletlen akko igen nagy hiba, ha szándékos akkor nem is mondok inkább semmit.
Response from WPFormsJul 30, 2025
Hi Gábor, Thank you so much for sharing your feedback! We're thrilled to hear that you've found WPForms reliable and that our support team was able to provide helpful guidance. Regarding the license upgrades, it sounds like there was a small misunderstanding about how the process works. When upgrading, you only pay the difference between your current license and the new one, and this cost is prorated based on the remaining time on your existing license. We've also followed up via your support ticket with details specific to your account and the upgrade process, as new license purchases were made instead of upgrades. We truly appreciate your feedback, it helps us improve both our communication and the customer experience. If you have any more questions or need further clarification, just reply to your ticket and we'll be happy to help. Best regards, The WPForms Team




