WPDeveloperReviews of wpdeveloper.com

I cancelled license. they kept charging for renewals every year. I have screenshots of license showing inactive on their website... they continue to charge for renewals. I'm dealing with this nonsense throuhg paypal and credit card company... total waste of time. DO NOT DO BUSINESS WITH THIS COMPANY.

I had used WPDeveloper plugins on a few sites. On 8/22/26 they attempted to charge my card three days before my 8/25 expiration date. That attempt failed. I received no renewal notice — I learned of the charge attempt from my bank's fraud alert. I emailed support about attempts to bill before the expiration date. Their support replied: "If you'd prefer not to renew, no action is needed; you won't be charged, and the subscription will simply expire on August 25." I took no action, did not update my payment method as their email said would be required, and told them directly I would not be renewing. I also tried to remove my card from my account and found I could not — the account offered no working way to cancel or delete stored payment information. On 8/28 they charged my card anyway. I contacted support again. Their 8/29 email acknowledged I "had already requested the cancellation" and that a refund was pending. On 8/30, they refused the refund, telling me I should have contacted them before disputing with my bank—despite their email the previous day confirming I had. I was given three different explanations for the early billing – none made sense or aligned with the subscription expiration date. The products worked reasonably well, but updates often caused conflicts, and their published 2026 changelog showing repeated security fixes was a growing concern for us. The billing problem was the final straw: if you buy, do not leave a card on file, because you may not be able to remove it – and you may get surprise billings and the runaround when you try to get your money back.

I cannot recommend WPDeveloper or BetterDocs Pro based on my experience. The product itself was not useful for our needs and did not provide the value we expected. After deciding not to continue using it, an annual $69 BetterDocs Pro renewal was charged on August 11, 2026. I submitted a refund and cancellation request through their support portal on August 13, 2026. After five days, there has been no reply at all. The automatic payment has now been canceled through PayPal, and I had to open a PayPal dispute to request a refund for an unused annual renewal. A product that does not meet expectations is one thing, but ignoring a clear refund request makes the experience much worse. Their support and refund handling have been extremely disappointing. I would not recommend this company.

Licence « Visionary lifetime » achetée, et stupeur : non seulement le plugin a créé immédiatement un crash du site, mais en plus j’ai découvert qu’il s’agissait d’un paiement annuel !!! Très surpris car tout a l’air sérieux en apparence : en version gratuite, le plugin est efficace, stable, et leur système de tickets montre que l’infrastructure est bonne. Hélas, leur pratique marketing est trompeuse, et c’est donc une grande déception. 300 à 400€ annuels pour ce tyoe de plugin, c’est inacceptable, surtout quand ce n’est pas explicite. J’attends un refund.

Ai chat bot not working. Payed above 130, and you cant change settings. They tried to fix it, they didn't they don't know how. I made a staging copy for them to test, nothing. Then they wanted to copy my site.. really strange. Of course I wont let the copy my site... Please look twice if you are considering to buy some thing from them.

This company always has fake sales on their website, I brought this up with support and they swore it's not (it is). Their support is non existent. Their plugin barely works, and has many completely broken blocks, support ignores the issue.

They added 2FA to the log in process. The app was barely useful anyways and it was slowing down my website. Good riddance.

This company is an absolute fraud and bait and switch. Never do business with them, they will talk circles around your issues and just say oh sorry, yeah we said unlimited but we really didn't mean it.