ashley A.
The worst
The worst. They sold me a wig that seem nice at first after a couple wears it matted up and started shedding like crazy. I tried to return it within less than 30 days the wig all the hair had fallen out, and they refuse to refund me.
Response from WowAfrican.comAug 31, 2026
Hi， We’re truly sorry that your experience with WowAfrican. Although more than three years have passed, we sincerely regret that our customer service at the time did not make you feel heard or supported. Looking back, we recognize that our communication should have been more understanding and focused on your concerns. We have made significant efforts to improve our customer service, including more consistent training for our team and a stronger focus on listening to customers and handling concerns from their perspective. 🌷 We sincerely hope that one day we may have the opportunity to provide you with a very different experience. 🫶