WowAfrican.comReviews of wowafrican.com

I But when I received the package and opened the bag, a bad smell came out. I asked the customer service about this problem, and they said it was a processing problem, and the smell was still there, and suggested that I wash it several times. I did as they said, and the situation improved after repeating it several times. Why can't they deal with this problem before shipping?

La peluca Rochelle de 35 cm es perfecta para quienes buscan un estilo sencillo pero con estilo. Este largo de 35 cm es ideal para quienes prefieren un peinado más corto sin sacrificar volumen. El cabello es increíblemente suave y tiene un movimiento natural. Me encanta lo fácil que es peinarla: simplemente la sacudo y está lista. Se ajusta perfectamente y es ligera. Se ha convertido en mi peluca favorita para el día a día. Cómoda, elegante y muy natural.

I ordered this hair at the end of April, and because it needed processing, the package was not shipped until May. However, due to policy changes, the package was stuck in customs. I contacted them and they said they would bear the customs duties this time. I received the package soon after. I am really grateful for their help.

I ordered a silky straight wig from WowAfrican on June 17th, but what I received was not what was advertised. I rarely wear wigs and decided to wear mine for the first time on February 17th. After a week, I decided to wash it for the first time. After just one wash, the hair became wavy/curly, proving that they had simply styled it straight rather than selling actual silky straight hair. This is blatant false advertising and deception. I reached out to customer service, providing pictures, and instead of admitting their mistake, they tried to gaslight me into believing that silky straight hair is naturally wavy or curly! First, they told me their "straight hair" isn’t really straight, which makes no sense... silky straight means straight, period. Then, they had the audacity to claim they sell a different type of "permanently straight" hair, something that is nowhere to be found on their website. They literally made things up, assuming I was too stupid to notice their contradictions! After weeks of back-and-forth emails exposing their lies, they still refused to take responsibility. Instead, they expected me to pay €33.50 to return the wrong wig they sent. Why should I pay for their mistake? Any legitimate company would cover all costs when they send an incorrect product. WowAfrican is running a scam, knowingly misleading customers and using manipulation tactics to avoid refunds. If you’re considering buying from them, DON’T. They will gaslight you, send the wrong product, and refuse to fix the issue unless you pay extra. Avoid WowAfrican at all costs!

If I could give this site double zeros I would do not ever buy from here. You will not be happy. My wig looks like a Rick James wig. They clearly finessed me for my money I only bought this wig because I seen a video off of YouTube what I received was nothing like it. I would not recommend this place to anyone buyer beware I’m very disappointed because I was excited to have a nice human wig, and the price was not cheap

I got the Natural Curls wig and it was amazing! I was hesitant about trying this wig coz it's not the same texture like my other wigs from this website. But I can’t tell you how many compliments I got, the color of the natural brown is rich and the hair itself is healthy, thickness is good, nice cut, lace and hairline amazing, I will purchase with them again in the future. Customer service was great! Thank you so much WowAfrican!

I am writing to formally complain and warn other consumers about the subpar quality and deceptive practices of Wow African Wigs. My experience with Wow African has been nothing short of disappointing and frustrating, and I feel compelled to share my story to prevent others from falling victim to their unethical business practices. After reading numerous negative reviews on platforms such as the Better Business Bureau and Trustpilot, I decided to reach out to Wow African before I even received the wig I had ordered. Despite not providing a specific reason at that time, I informed them that I would be returning the unit. However, upon receiving the wig, I was initially impressed by its beauty and considered keeping it. Unfortunately, my initial positive impression quickly turned sour when I discovered significant issues with the wig. Despite the description stating that the knots were bleached, I found that only the parting area was bleached on the 13x4 unit. Furthermore, within just two weeks of wearing the wig, the hair went from soft and manageable to matted and shedding excessively, resembling wool rather than quality human hair. As a result of these issues, I can no longer wear the wig as it looks unkempt and unmanageable. Throughout my interactions with Wow African, I experienced attempts at gaslighting and poor customer service, leading me to seek a refund through Afterpay, which unfortunately was denied. I urge other consumers to be cautious and avoid purchasing from Wow African. The glowing reviews from influencers on platforms like YouTube, Instagram, and TikTok are misleading and do not reflect the poor quality and deceptive practices of this company. Save yourself the money, time, and frustration by steering clear of Wow African. I have attached some of the email correspondences between Wow African and myself to provide further context to my complaint. I hope that by sharing my experience, I can help prevent others from being misled and disappointed by this company.

I wish I could give this company 0 stars. They sent me TRASH HAIR. Used it once and the hair in the front came out in CLUMPS. 354 USD gone down the drain. That's what I get for believing the sponsored reviews. I tried to get a refund through paypal and they asked me to send back the wig (I have to pay for shipping) in the same condition as it was when I received it. OBVIOUSLY IT'S NOT IN THE SAME CONDITION AS THE HAIR SHEDS LIKE CRAZY AND CAME OUT IN CLUMPS WHEN BRUSHING THROUGH IT. I'm so sick of these wig companies scamming people. I refuse to buy another wig. I'll just rock braids and my own natural hair from now on. I'll never make that mistake again. PLEASE, PLEASE DO NOT, I REPEAT, DO NO SPEND YOUR HARD EARNED MONEY ON THIS COMPANY'S "HUMAN HAIR." They are scammers and liars and they know full well that they're not selling 100% human hair as advertised. wowafrican, I know y'all are gonna ask me for the transaction number so here it is: 23052500380048947 I'm going to tell my cousin who has over 300k followers on IG to post about this experience. People need to know that your company is an absolute scam. I'll do my best to make sure that everyone I know avoids your company like the plague. THEY ALSO DELETED OR UNCLAIMED THEIR PREVIOUS TRUSTPILOT PAGE BECAUSE OF ALL OF THE NEGATIVE REVIEWS. TRASH COMPANY. AVOID!!!