WowAfrican.comReviews of wowafrican.com

The wig was to small there was no area to ask about measurements i paid to much money and i asked for the lace not to be trimmed

Be careful as many may be fake 5 star reviews. My first time ordering from this site and they sent me a lemon. Ordered a 22 inch kinky yaki highlighted lacefront and what I received has broken ends and choppy throughout, it's also very bulky at top crown but thin on sides. The box it came in was clearly used as it was taped on the sides. When I emailed them with pictures of the wig and box and they responded that it wasn't their box so I sent them the top part that showed the name. No response back. Not a good first experience so I won't be ordering from them again.

I ordered a silky straight wig from WowAfrican on June 17th, but what I received was not what was advertised. I rarely wear wigs and decided to wear mine for the first time on February 17th. After a week, I decided to wash it for the first time. After just one wash, the hair became wavy/curly, proving that they had simply styled it straight rather than selling actual silky straight hair. This is blatant false advertising and deception. I reached out to customer service, providing pictures, and instead of admitting their mistake, they tried to gaslight me into believing that silky straight hair is naturally wavy or curly! First, they told me their "straight hair" isn’t really straight, which makes no sense... silky straight means straight, period. Then, they had the audacity to claim they sell a different type of "permanently straight" hair, something that is nowhere to be found on their website. They literally made things up, assuming I was too stupid to notice their contradictions! After weeks of back-and-forth emails exposing their lies, they still refused to take responsibility. Instead, they expected me to pay €33.50 to return the wrong wig they sent. Why should I pay for their mistake? Any legitimate company would cover all costs when they send an incorrect product. WowAfrican is running a scam, knowingly misleading customers and using manipulation tactics to avoid refunds. If you’re considering buying from them, DON’T. They will gaslight you, send the wrong product, and refuse to fix the issue unless you pay extra. Avoid WowAfrican at all costs!

If I could give this site double zeros I would do not ever buy from here. You will not be happy. My wig looks like a Rick James wig. They clearly finessed me for my money I only bought this wig because I seen a video off of YouTube what I received was nothing like it. I would not recommend this place to anyone buyer beware I’m very disappointed because I was excited to have a nice human wig, and the price was not cheap

I am writing to formally complain and warn other consumers about the subpar quality and deceptive practices of Wow African Wigs. My experience with Wow African has been nothing short of disappointing and frustrating, and I feel compelled to share my story to prevent others from falling victim to their unethical business practices. After reading numerous negative reviews on platforms such as the Better Business Bureau and Trustpilot, I decided to reach out to Wow African before I even received the wig I had ordered. Despite not providing a specific reason at that time, I informed them that I would be returning the unit. However, upon receiving the wig, I was initially impressed by its beauty and considered keeping it. Unfortunately, my initial positive impression quickly turned sour when I discovered significant issues with the wig. Despite the description stating that the knots were bleached, I found that only the parting area was bleached on the 13x4 unit. Furthermore, within just two weeks of wearing the wig, the hair went from soft and manageable to matted and shedding excessively, resembling wool rather than quality human hair. As a result of these issues, I can no longer wear the wig as it looks unkempt and unmanageable. Throughout my interactions with Wow African, I experienced attempts at gaslighting and poor customer service, leading me to seek a refund through Afterpay, which unfortunately was denied. I urge other consumers to be cautious and avoid purchasing from Wow African. The glowing reviews from influencers on platforms like YouTube, Instagram, and TikTok are misleading and do not reflect the poor quality and deceptive practices of this company. Save yourself the money, time, and frustration by steering clear of Wow African. I have attached some of the email correspondences between Wow African and myself to provide further context to my complaint. I hope that by sharing my experience, I can help prevent others from being misled and disappointed by this company.

I wish I could give this company 0 stars. They sent me TRASH HAIR. Used it once and the hair in the front came out in CLUMPS. 354 USD gone down the drain. That's what I get for believing the sponsored reviews. I tried to get a refund through paypal and they asked me to send back the wig (I have to pay for shipping) in the same condition as it was when I received it. OBVIOUSLY IT'S NOT IN THE SAME CONDITION AS THE HAIR SHEDS LIKE CRAZY AND CAME OUT IN CLUMPS WHEN BRUSHING THROUGH IT. I'm so sick of these wig companies scamming people. I refuse to buy another wig. I'll just rock braids and my own natural hair from now on. I'll never make that mistake again. PLEASE, PLEASE DO NOT, I REPEAT, DO NO SPEND YOUR HARD EARNED MONEY ON THIS COMPANY'S "HUMAN HAIR." They are scammers and liars and they know full well that they're not selling 100% human hair as advertised. wowafrican, I know y'all are gonna ask me for the transaction number so here it is: 23052500380048947 I'm going to tell my cousin who has over 300k followers on IG to post about this experience. People need to know that your company is an absolute scam. I'll do my best to make sure that everyone I know avoids your company like the plague. THEY ALSO DELETED OR UNCLAIMED THEIR PREVIOUS TRUSTPILOT PAGE BECAUSE OF ALL OF THE NEGATIVE REVIEWS. TRASH COMPANY. AVOID!!!

The worst. They sold me a wig that seem nice at first after a couple wears it matted up and started shedding like crazy. I tried to return it within less than 30 days the wig all the hair had fallen out, and they refuse to refund me.