Worthington DirectReviews of worthingtondirect.com

Excellent site to order from and helpful assistance when I placed a call with a question

Responses are fast and professional.

Thank you, Aidan Krbec. You are so nice and helpful. Everything my order moving on very smoothly. We really appreciate your support!

Sharon Jefferson is incredibly helpful. She is knowledgeable and willing to spend time with us whenever we have questions. We have used Worthington for years now in order to get our Smith System classroom furniture and Sharon always makes us feel like she knows who we are.

its not delivered yet

If there were an option for 10 stars I would choose it. Working with Worthington has been a delightful, seamless experience. Our representative is Neely and she is beyond efficient and always ready to offer options when she feels those might meet our needs. We are so lucky to have them in our community!

Responsive customer service

No confirmation of order, no estimated delivery date. No communication at all. I submitted a review saying so and customer service followed up by email with confirmation and estimated delivery date. Delivery company no showed during date/time window they themselves chose. Delivery company called the next morning and said they were at the delivery address and wanted me to receive the tables. I was not there because they had not told me they were coming. They delivered successfully on the 3rd try because I told them if they didn't come in the specified window, I'd decline the shipment entirely. That was the only way to get them to deliver when they said they would. Both maple tops arrived with large cracks and need to be replaced. I dread the process ahead of me and regret this purchase.